So am I out of order??

[BostonMike]

In the US where I like the houses get cleaned once or twice a year and they still cancell if it's gonna rain. Does that make sense?

 

[BostonMike]

In the US where I like the houses get cleaned once or twice a year and they still cancell if it's gonna rain. Does that make sense?

 

[BostonMike]

In the US where I like the houses get cleaned once or twice a year and they still cancell if it's gonna rain. Does that make sense?

 

[BostonMike]

In the US where I live the houses get cleaned once or twice a year and they still cancell if someone thinks it's gonna rain. Does that make sense?

 

[Clisty1989]

I picked up a lot of messers to start with, all underpriced. I now use a 3 strike rule which has got rid of most of them few on final warnings, nowhere near full but can't be dealing with the hassle, plus I've replaced all but 1 from referrals, and all worth at least £3 more and take the same time.

 

[Tuffers]

In the US where I live the houses get cleaned once or twice a year and they still cancell if someone thinks it's gonna rain. Does that make sense?

Weird!

 

[TolishAPurd]

In the US where I like the houses get cleaned once or twice a year and they still cancell if it's gonna rain. Does that make sense?

That must really suck as I am guessing you charge a lot more per clean over the pond?

 

[gary]

Hi greener I will never let a person cancel twice .....people can be very snooty about it thinking why should I pay this guy for example 20 for 20 minutes work when I earn 9 for an hour at work ....luckily majority of people are not like thst so just tell this person it's a business not a charity ....thankfully it's rare you get people like this ....I always laugh about it my income is better than there's and my wife has a much much better figure ha ha

 

[BostonMike]

That must really suck as I am guessing you charge a lot more per clean over the pond?

We do charge more because a medium size house takes about a day for one guy inside and out. But they still cancell if it's gonna rain!

 

[Gray]

I started my business wfp last April and decided it was a good idea to text customers the day before to let them know i'm coming, ie..Locked gates, leaving money somewhere etc... Unfortunately this can back fire as i've found out..... "Can u miss me this time".....Leave it due to weather"...."short of cash".......This flipping infuriates me as i'm still building customers and need them all. Recently i've had " Can you leave it till bout May, my husband thinks its a waste of money as he goes out in the dark and gets back in the dark and doesnt see any benefit!" I feel like responding like that but don't want to lose them. so now i'm only gonna text the ones i NEED to text. I think in your position if your busy enough i would have responded in that way.....Bloody customers

 

[Markyboy 50]

I started my business wfp last April and decided it was a good idea to text customers the day before to let them know i'm coming, ie..Locked gates, leaving money somewhere etc... Unfortunately this can back fire as i've found out..... "Can u miss me this time".....Leave it due to weather"...."short of cash".......This flipping infuriates me as i'm still building customers and need them all. Recently i've had " Can you leave it till bout May, my husband thinks its a waste of money as he goes out in the dark and gets back in the dark and doesnt see any benefit!" I feel like responding like that but don't want to lose them. so now i'm only gonna text the ones i NEED to text. I think in your position if your busy enough i would have responded in that way.....Bloody customers

Fully agree with all u have said mate

 

[gary]

My advice is don't text call you are giving people a reason to cancel .....turn up when you want to on your terms like all things in life majority of people are fine ..... if some one cancels for no reason I just don't go back it rarely happens

 

[koopmaster]

After my first 12 months doing this job I decided to stop texting customers. That was 3 years ago and it has msde my life simpler and customers don't hassle when I just rock up. No more sorry not today... it's today or next month...

 

[Gray]

After my first 12 months doing this job I decided to stop texting customers. That was 3 years ago and it has msde my life simpler and customers don't hassle when I just rock up. No more sorry not today... it's today or next month...

Spot on, thats what i am gonna do from now on

 

[Markyboy 50]

After my first 12 months doing this job I decided to stop texting customers. That was 3 years ago and it has msde my life simpler and customers don't hassle when I just rock up. No more sorry not today... it's today or next month...

Don't blame ya mate. Don't give em chance to cancel

 

[Dave B]

I wish i could do that but i have so many access issue jobs round here which i have to message

 

[Markyboy 50]

I wish i could do that but i have so many access issue jobs round here which i have to message

That's bad luck mate. Think I have about 6 I let know. Here's an example. Got an old lady customer. Rolling in the dough. £45 and takes 45 mins if I go really slow. Could whack it out in 30 mins if I wanted. Phoned her 2 weeks before Xmas and she said no. See u in jan. Cost me £45. If only I could just turn up and do it

 

[Gray]

That's bad luck mate. Think I have about 6 I let know. Here's an example. Got an old lady customer. Rolling in the dough. £45 and takes 45 mins if I go really slow. Could whack it out in 30 mins if I wanted. Phoned her 2 weeks before Xmas and she said no. See u in jan. Cost me £45. If only I could just turn up and do it

I have some access probs too, plus one round is nearly 10miles from home so can't go back for the dough, hence texting! Only texting the ones I have to now.

 

[Markyboy 50]

I have some access probs too, plus one round is nearly 10miles from home so can't go back for the dough, hence texting! Only texting the ones I have to now.

I suppose all windies have a few customers with access probs, just some windies text or ring all jobs they r doing the next day. To risky in case they cancel

 

[Greener]

TBH I text all my customers the night beforehand, and the positive feed back I've received due to the fact that I send out that communication far out ways the odd postponement I may receive. It's quite often mentioned as a bonus in the reviews I receive.

 

[Tuffers]

TBH I text all my customers the night beforehand, and the positive feed back I've received due to the fact that I send out that communication far out ways the odd postponement I may receive. It's quite often mentioned as a bonus in the reviews I receive.

I text some of mine, I had one text me back to cancel because of electric gates at 11:00 the next morning as he was in London. I was in the road when he texted and the cleaner's car was on the drive. Dumped!