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Shalkl I Take The Customer Off?

harunh

Well-known member
Messages
10,382
I got a few customers on my round that its not even worth doing... i got 1 customer at £8.00 and thats the whole house... with a full conservatory !

And this customer i have to knock their door to get to the back its a right headache.... it should e priced at £12.00 easily !

I got this job the first timei went canvassing and didnt know much about pricing

lol

I also got a few more that i want to take off.... due to awkward access problems and daft prices and bad payers

i toke 1 off already so now i got 94 customers.... but i want to take 4 more customers off

shall i just go for it ? ? /emoticons/tongue.png i will be left with 90 customers but these 90 customers are decent /emoticons/smile.png lol

 
Or tell them you.priced it wrong the job is taking longer than you thought and you need to up the price if they disagree then drop them but you still have that option dont just bin them you could still salvage something

 
Or tell them you.priced it wrong the job is taking longer than you thought and you need to up the price if they disagree then drop them but you still have that option dont just bin them you could still salvage something
This is a great suggestion. You've got literally nothing to lose if you want to drop them anyway. Politely explain the price needs to go up, otherwise you can't afford to continue with the clean. They can take it or leave it. Give this a go and let us know how you get on?

 
How long have you been going H, 6 weeks and you're already getting shut of people ya don't think pay ya enough even when it was you that told them thats the amount ya wanted, Unreliable, untrustworthy and a bit above himself is the name ya gonna get for yourself mate.

 
Cant do nothing mate... time is money.... and if i got no access to the back then im going to drop them and replace them with better customers simple mate

some people will not rate me

but others will rate me /emoticons/smile.png

 
If i ever bump in to the customer i will just tell them i sold half of my business round to another window cleaner i dont know what happened from their !

A lot of window cleaners out their drop customers ! and still do well /emoticons/tongue.png

 
If i ever bump in to the customer i will just tell them i sold half of my business round to another window cleaner i dont know what happened from their !

A lot of window cleaners out their drop customers ! and still do well /emoticons/tongue.png
And you think they will believe that you sold your round to someone, they payed you money and then didn't bother turning up to earn it back. okay lol.
Yes they do H but I doubt half way through their second month of trading, the custie is trusting you and giving you a chance even though they don't know you from adam so maybe give them a chance too.

 
Dodger mate, i got to walk through their house to get into the back of their garden... if no 1 is in.... i only got to do the fronts.... But i want a round of 15/20 houses per day with a full house.

I dont want to be cleaning their back once every 2/3 months.... and doing their front every 4 weeks

Its more hard work for me mate.... if i do it every 4 weeks i just brush over them and its clean..... wer as if i only get through their back once every 2/3 months it will take me extra time mate and i dont want this mate. I want customers were i can do the house every 4 weeks GUARANTEED - Time is money mate

Also i got a few customers who i just do their fronts.... but when i turn up at the job i know that im just going to their fronts... i dont need to knock on the door and wait for them etc....

This is how i work mate and im doing well for my self /emoticons/smile.png

Ive got nearly 100 customers of 8 weeks in trading so im doing something right mate /emoticons/smile.png

Some window cleaners wouldnt dare drop but some do drop

Depends on what you think is right... and i think this is the way forward for me mate...

 
Everyone will drop mate agreed, we aren't in business to make friends I'm sure we'll agree on that. I'm no expert I'm only discussing we'll agree on that as well but honestly H at this stage in the game all I'm saying is be careful. Honesty, Reliability and Quality matter a lot especially on the way up, if one person bad mouths you and they're local and know everyone you've had it in that area forever mate.

It's not what ya do, it's the way you put it here mate is all.

 
Lol i see, But i think window cleaners come and go to some people.... if you provide them a bad service they move on and get another 1 and forget u... simple as that, 9/10 wont even remember your business name ! i cant see many people bad mouthing window cleaners to be honest... its not as if they have robbed them thousands and thousands of pound like cowboy builders.... If their not happy with u they move on.... everyone has different opinions... one person will think you provide a great service wer as the other person will not.

 
But you've just plastered your business name all over everything so that people WILL remember your name H lol, I'm off to bed mate I'm sure ya other custies luv ya as we do.

 
I can't see the prob H. I have a few custies where if there not in I just do the fronts. I may not get to the backs for 3 or 4 months but they don't get any extra cleaning. Unless in a right dirty area (high st ) they don't get that dirty. Arrange with him that when he's not there your just do his fronts & do his backs when he's in. He will respect you for it & it give you a good name.

 

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