Okay so I am using gocardless for all new out of town houses and have lots of local ones online..but
There is still an amount of collecting going on,as I gradually get it all online.
So for the ones that done have money when I go and collect this is an issue. I am writing letters to all customers with the onus on really pushing go cardless.
My question is am I justified in adding a note to these letters explaining that any houses I collect off that are not home when I do so (they all know when I collect) /or have no money on them will be billed a subsequent pound for recollections?
There is still an amount of collecting going on,as I gradually get it all online.
So for the ones that done have money when I go and collect this is an issue. I am writing letters to all customers with the onus on really pushing go cardless.
My question is am I justified in adding a note to these letters explaining that any houses I collect off that are not home when I do so (they all know when I collect) /or have no money on them will be billed a subsequent pound for recollections?