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My Customer Keeps Calling Me By A Wrong Name.

rshorland

Member
Messages
47
I have had a customer for around 1 and a half years now and he keeps calling me Russell instead of Ross. in the past i have subtly said my name is Ross but he keeps going back to calling me Russell. He is a police man so its not like he isn't campus mentus.

So i have two choices, say something or leave it, i am going to leave my decision to you guys...

 
ppl can call me what they like as long as I get paid /emoticons/biggrin.png

Another alternative is wear a name badge so they know who they are talking too,... that is if their eyesite is not shot like their memory :rolleyes:

old folk I find more of an issue but you have to make allowences and treat everyone with the same respect.

 
Have 1 special 'your windows have been cleaned today' slip with your name in big letters under the logo, if he still gets it wrong after a couple of goes he's doing it on purpose (it's been known).

 
One of my customers that I've known for 7 years calls me Simon. Everytime. Why? I don't know.

 
One of my customers that I've known for 7 years calls me Simon. Everytime. Why? I don't know.
At least theres a similarity with Ross and Russel, maybe he mistakes you for Cowell Iain :lol:
 
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