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An Interesting Marketing Technique

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Good read, but is that sustainable, customer good lie and just simply say, I'm not happy with it!! Or it could rain the next day, then bam he gota waste time going back for free

 
I think you could come up with your own though, a few things that really every customer should get, then say if not then its free. Stuff you won't not do i.e.

Glass cleaned to a high standard, as per our method statement

Slips posted to let you when they've been cleaned

An evening collection after 6pm if we miss you

A regular service not later, than 10 days outwith holiday dates

I guess it comes down to what are you willing to promises, here is what we do, and we wont let you down, and you know this, because we are putting our money where our mouth is.

Its a powerful statement, that would look good on any flyer if you can come up with some decent promises.

 
Sounds interesting but you could potentially shoot yourself in the foot BIG TIME with this.

 
Indeed Iain,... You will come accross some ppl that you will never satisfy no matter how hard you try.

 
consider though they charge a lot more for window cleaning in the states so travelling back not so much of a problem, plus he's in california, rain it doesn't on a regular basis, its only us brit window cleaners that fear the heavens :)

 
consider though they charge a lot more for window cleaning in the states so travelling back not so much of a problem, plus he's in california, rain it doesn't on a regular basis, its only us brit window cleaners that fear the heavens :)
Why is that though?

 
I asked what so nur... /emoticons/tongue.png I believe its because our brethren across the pond are gullible as **** and typically only get it done once a year. Different service to our monthly or whatever ways. Could you imagine quoting a customer 119 quid to clean the windows or a 3 bed semi lol, I got a couple that I think would keel over.

 
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