Reminding Yourself About When You Need To Do Customers, Best Way?

[TobySampson]

I use excel and email the sheet to myself so i can look at it on my phone. I never really look at it though as I remember from looking the night before as to what I've gotta do. This also means if my computer goes down I've got a back up in email form. I used to use a book from fmwc but I found it got tatty over the months from having it out at work.

 

[CNS-southwest]

Google calender for jobs

Customer dets/quote dets in paper form

 

[JDMW]

i use round tracker v4. does everything i need /emoticons/smile.png

 

[CNS-southwest]

I'm trailing round partner....it's good but they are still developing. If they can make it sync to google calenders I'd be happier

 

[nearlyclean]

We should have it sync with google calender in few days time. We working at a short term solution for off-line use and this is the best option till we finish building the app. I glad we are on the right track for you CnS

 

[CNS-southwest]

I defo barley, everything I have suggested you have done exactly how I pictured and its really getting there /emoticons/smile.png

 

[Squeak and Bubbles]

I use a software called George at the moment. Works a treat.

 

[Window Cleaning Rayleigh]

Im using aworka from george. Works lovely for me, tho i am only on the trial so may check out some of the others to!! But do have a diary with me just in case!!

 

[nearlyclean]

Its always best to have a backup plan. I keep a printed list of customers in a safe place but quickly goes out of date with new customers to add. With RoundPartner we backup the system on several servers every hour and we use a system could hashing which is like encryption but much more secure. You can also backup it to your own hard-drive. We working on reminder service that lets you know in advance if you need to contact the customer before hand and on the dashboard you get a summery of the next few jobs due.

 

[JDMW]

my roundtracker i save onto a usb, because a year ago i got a virus and windows wouldnt start and i had to format the whole harddrive and lost everything. so now i always email a copy to myself which is safe and i have a usb with backup copies on it that i update each month. going to get a diary tomorrow.

 

[nearlyclean]

Diary can get lost or worse stolen with codes to customers gates can put you a very awkward position

 

[JDMW]

nearlyclean you must work in the posh places then with coded gates lol i deal with a barking dog normally from next door or the wheelie bin put up against the gates lol /emoticons/biggrin.png

 

[nearlyclean]

Some have those padlocks with combinations on, wheelie bin up against the gate is what I deal with most of the time. I do a few posh houses that have access gates, some I just the night before and press the trade button. Have to remember my cap so I can tip it when me lady comes to the window

 

[JDMW]

i have to remind my customers all the time im coming. if someones out and you cant do the back do you charge half the price? ive climbed fences before, i always carry step ladders with me now, some custys lock there gates on purpose so they dont have to pay, some hide lol. i get round it tho in my terms and conds lol

 

[CNS-southwest]

Lol if you can't get to the back, just do front and charge half price plus a couple quid

 

[JDMW]

yeh, if i do that they complain lol

i quote my work diff to most cleaners tho i think. i always start off on £1 then add windows on top. that quids fuel :lol:

 

[CNS-southwest]

I do it time based now, going of £30-£35ph so when I get better, a two bed semi should take 15-20 (currently takes me 30minutes) so at 20 minutes is want bout £10 /emoticons/smile.png