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I first tried moving customers over to GC a few years ago, to be honest it was a struggle and I gave up on it for a while, I did get a few on it though and that gave me a better understanding of it and gave me confidence. I gave it another push and decided not to except bank transfer for new...

To give you an example of how little we are in the customers minds. I used to have a customer on my first round which I cleaned monthly for about 6 years, I also cleaned their roof and would help them carry plants and thing because they were getting on, the clean also included cleaning the...

I have to say baldmonkey you started this thread by saying “ I run a phenomenaly customer focused service“  I suggest it is not quite as customer focused as you think, try and put yourself in the position of the customer.  Window cleaning being what it is, the date we see the customers each...

I do agree it is annoying when they cancel after the text, but more often than not it’s because they’re not around to sort out access or perhaps they’re having building work. The benefit is they are saving you a journey only to arrive and not have access. You do get the ones that do it...

Hello, I’m loving wfp, I can’t believe I didn’t do it years before, I lost a few customers but gained more. Also get asked for all the usual extra jobs much more now. I must admit I was one of the people putting it down for years and now eating my words. cheers

This is my first post, I have been a window cleaner for over 10 years, I switched to WFP this year, I would like to take this opportunity to thank you all for the advice I have read on this forum. It is quite true all info has already been put up and easy to find, this is why this is my first...

This is now sold

I should have mentioned that it averages £2230 a month and I am asking 4 x monthly average 

This is a traditional round established for coming up on 8 years. Good prices, good customers, good work. The work is in Stewartby, Houghton Conquest, Wixams, Wilstead, Willington, Great Barford, Blunham, Sandy, Potton Sutton, Wrestlingworth, Gamlingay, Eaton Socon. Payments are a mixture of...