I ordered a pair of 18ft poles in the 23rd of November and have had to chase them up twice. Late today I got a text to say they've been despatched and will be here tomorrow. Twelve days? Why? I asked the question and they said they've taken 120 orders on this promotion. Can they only manage to despatch 12 orders a day? Total waste of time they are, I don't know why I bother. Rant over.