Hello, I no its been done before, but I want to let some anger out! I really love this job window cleaning and do some connys and fascia and soffits cleaning, but the one and only one thing that ruiens it is crappy customers. I am new to this, so really seeing first hand some of the frustrations on here towards **** customers. I have taken advice on here and have kept my growing round clena of them, its upsetting as building well but taken recently 9 people off as they just non stop mess and are unreliable and I find myself runnign about to get thier custom. I took the advice and got rid and deleted off my lists, when they come calling if they do I will not be doing them. Today ready for Monday send out a reminder message, and get off 4 customer sin same road whom no each other all similar message, oh can not do windows as am out, can not do windows forgot no money left by hubby as he gone away on work and oh there clean really still can you do in 6 weeks and there 4 weekly, but they confirms nearly 4 weeks ago all was ok to come, so when were they going to tell me? Thats my main point, some people can just be rude and think window cleaners just sit and when someone calls we go out and clean and have no sructure to our business. I am glad my round has shrunk a little still going really well but I will say to anyone building up get rid of them asap and build a solid round of proper customers, Monday mornign ruiend now and at a loss and could have got other people booked in. Any tips on how you the experienced guys deal with it? I think I am right in getting rid and moving on as I will never no if they are going to be there on the day and can not afford to lose loads time and just being messed about, so fed up of them. I look for the tale tale signs when takign them on, but have had around 11 go now as wont take it anymore, feel better as have a clean round now but jst so angry!!!!!! RANT OVER! lol Just be nice to hear what you guys do to act on this issue and also a pre solution if there is one? Thanks p.s. Apart form that, love window cleaning and its the best job going just dont want to encounter many more **** heads like these morons too much, just people with no lack of rspect. If the sky man or deivery man wants to come do they do the same? so why are window cleaners treated like ****, when its a business and a very good one.