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I'm Your Only Customer Syndrome

Whizz-Bizz

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Has anyone else noticed that most of the general public think they are the only people you service ?.

How far have you gone to appease these people ?

 
Had one pain in the **** woman so soon got shot of her. Passed her onto another window cleaner that I did not like that much too /emoticons/biggrin.png

 
yup i had one that was asking why i haven't been for a while, i told her because of the snow then she replies well it hasn't snowed for a week, YES BUT THERES ANOTHER 200 HOUSES THAT WANT CLEANING ASWELL NOT JUST YOURS. AAAAAHHHHH!!!!

 
Yep had this and probably going to get more of it, over the New Year I got pneumonia and laryngitis one of my customers turned around and said but I've had a cold.. /emoticons/biggrin.png

 
Yep had this and probably going to get more of it, over the New Year I got pneumonia and laryngitis one of my customers turned around and said but I've had a cold.. /emoticons/biggrin.png
Some customers want your arms and legs to fall off before you stop coming
 
I had a few of these type of customers in the Sandbanks area of Poole, extremely expensive houses. I recently dropped them for this very reason. I do think they deserve one or two chances but when it gets to the stage that you are almost nervous of the greeting you are going to get then - No! As I've learnt from this forum, you soon replace them.

 
Definitely, I really enjoy my work and enjoy the company of a lot of my customers. I want to keep it that way. Standards

 
It seems to me there are plenty of Mrs bucket Bouquet in this world /emoticons/biggrin.png

 
For me its all about just getting happy smiley people that want to give you money. If you can do that youll always be onto a winner. My favourite thing to do is the ones that insist on being in on the first clean. Not a problem one of my guys will go do them at 7a.m. That seems to calm them down a bit hahahha

 

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