I'm seething here! I'd booked in a gutter clear job for tomorrow. I sent a courtesy text just, to remind her I will be calling to clear the gutters tomorrow. I get a text saying 'sorry for the short notice, but I'm going out tomorrow, I'll be in touch to re-arrange.' I sent one back saying "I had arranged my day around you! I'm sorry but cancellations like this at such short notice aren't acceptable. Please don't bother to get in touch to re-arrange." She sends one back saying 'No problem, great way to do business.' I send one back saying "Great way to do business? You mean arrange for someone to do work and cancel the night before? That's not great business in my book." Rant over.