So, I'd better introduce myself as well as try and plague you all for knowledge. I've joined this forum essentially because I rather urgently need advice about a pump (see my other post), but as I've been looking around the forum, I see it is a really useful resource, with some good chaps looking out for one another. I'm 40 years old, live in Norfolk, with a Water Fed Pole system. I've been cleaning windows for nearly 11 years now, been using WFP for about 7 years. I have a well established round with nearly 450 (mostly domestic) customers. While I'm asking for help today, I hope there are things I can share with you all too.