Not had this customer long, I've only only cleaned her windows a few times, it a town house with wooden frames windows. She say the water leak inside the house when I do her windows and would rather I do it the traditional way. I didn't fancy going up 3 story high and how am I suppose to clean the windows above the consevatory with a ladder so she told me to leave it and don't come. Gutted really, it was a good earner for 30 min job but I can understand where she coming from rather have dirty windows than wet floor. This is not the 1st time though I've been having problems with wooden frames windows and i will be avoiding it from now on if I can.