The recent thread on conservatory roofs got me looking at the Thomas Sanderson promo video and as you can see they do an exceedingly thorough job on a conservatory clean. I doubt many of us are so thorough on the windows, as we know time is money on the glass so the more panes we can crank per hour the more we earn. Personally I have gotten into the habit of breaking it down to three categories: 1: General window cleaning: Washing all the surface dirt off of the glass and frames and rinsing thoroughly to avoid spotting. 2: Deep cleaning: A thorough cleaning, a squirt of Ubik or Virosol and a good scrub to remove the more ingrained dirt and crud. 3: UPVC restoration: As it says, time for step 1 & 2 as well as brushing out all the crud in all the gaps between the frames and the sills, breaking out the cream cleaners and magic sponges where required and returning the windows and frames to as minty as they were the day they were fitted. Now 95% of my customers have somehow fallen into this first category, the money is great, turn up blitz on get paid and onto the next. Not really satisfying though. I do like to take pride in my work and I am wondering why I am not turning up to each first clean and giving it the full works, why not turn up, do a full deep clean and leave each and every window perfect? Then at least when you go the following month it would be a real easy maintenance clean, a quick whip round and the windows would look mint each and every time and you would have a seriously happy customers. Yes it does have the down side that a typical semi could take an hour maybe hour and a half for a first clean but what price do you put on pride. I think I am approaching the stage where I can no longer be satisfied unless I know I have done each job to the best possible standard. I know some will say 'charge more for first cleans' or 'why bother if they aren't paying for it' but we offer a Window Cleaning service, when did the level of clean become just what was acceptable and not what was possible? If you took you car to the car wash and they brushed it with a soapy brush and rinsed with a hosepipe and used the argument that 'well you're only paying £10' you wouldn't be real happy would you? After all you paid for the car to be cleaned, not partly cleaned cause you weren't paying a premium for it. Just my thoughts for the day.