Now I'm very customer driven and will do everything to make a customer happy (usually) First time I've told folks on here , I have a 3 year old girl who for the last 2 years has battled brain cancer. Recently she hasn't been able to regulate her own temperature and any day now she will fall in to a coma and will not be resuscitated as we and the docs believe she has been through enough after 3 brain ops and month after month off that poison they call chemo. A lovely lady just emailed me saying her windows are late (by 4 days) and it's not good enough , she said sort it or she will find someone else !!!! Now that itself is rude enough but I messaged her back saying sorry I have a sick daughter at the moment and will get to you soon. The messaged me back saying her windows are more important to her than my sick daughter. So I told her to shove her windows up her ar## and said I'll blacklist her ??? Lol so she will never get a window cleaner again. Am I out of order or did she deserve worse ??