First time I have ever done that. this was a once a year customer but I did it cheap last year. So i cleaned the front last week and charged first clean price £10. Went today to do the back AND conservatory and its roof and said £20 which I know is cheap. Ohh you didn't charge that much last time. So i said it was cheap a year ago. Can you do it cheaper. So stupid me knocked a fiver off. But you get what you pay for. Anyway. Cleaned it and she start to moan... You missed this spiderweb. Me - yes can you see the electricity light under it... I don't want to electricute myself. Ohhh but the roof is still dirty. Where.. On the sides - the side panels I wiped them but that's all. Ohh I wanted it really clean like last time. So i go get the ladder and rip my shoe... now I'm pissed off and my gut is SCREAMING to leave. So for the first time ever I just said to myself F IT and packed up and left. Feel better now. Hope it doesn't ruin my day.