2 weeks ago I decided to buy a Phoenix 'X' 22 pole. I have a SLX 22 but liked the look of the phoenix. Anyway I order the pole, it comes. Looks lovely with their new red lightweight brush. I set it up with an AquaTap and off to work I go. After an hour I think this is not as good as the SLX, its bending like a Beckam free kick so gutted, I switch back to SLX. Monday I try again with it but its just not as firm as the SLX. After some thought on this I wondered if I had actually got the pole that I ordered or was it inferior? Today I phoned WCW and questioned them about the pole that they sent me, and it turns out that I have been sent the Hybrid pole and not the 'X' That I had payed for. After going mad at them they are sending out an exchange tomorrow. If it wasn't for the fact that I had already got a pole the quality of an SLX I wouldn't have known this and would have had an inferior pole at a dear price. Mistake ? I don't know but I told them that if they are sending out poles that look alike to customers then they should be checking them properly before hand. For your information, if you order a Facelift Phoenix pole, the Hybrid has blue ends where they come out of the clamps, and the carbon 'X' has silver ends'