Hi to all. I have just started window cleaning in November 2013 at the ripe age of 40. Wanted to change jobs and was considering any sort of small business. However window cleaning came up first, I have a few friends that do it and seem to be surviving, so went for it when I saw a round for sale on gumtree. It certainly is a job not for the faint hearted. Oh my goodness going up the ladders is scary, thankfully all my friends felt the same when they started, still doesn't help the jitters for myself, get quite annoyed at that feeling, suppose its your body just saying its not natural to start off with. Already had a cracker of a fall, nothing broken, but certainly have muscle damage in my leg and a lovely scar up my shin, where my leg went through rungs and twisted. Slimy slabs the culprit and putting the ladders to far out due to a double step at french doors. Funny thing is was I had just spoken to the customer and left a letter that I would be using reach and wash system next time due to the risks of using ladders. Soooo glad they had left when I had the accident. My wife used to call me the Heath and Safety executive, as was(still am) safety conscious, but I have now lost that title. Have bought a trolley system with gardiner 25 slx, (so rather skint at the moment). Think I'm managing to get most of my customers to accept the reach and wash system for tops and doing traditional on bottoms. Some still wanting tops done with ladders. Any way thats a small insight to my shaky start, was under no illusion that it was an easy job, but hopefully will get easier. Totally love youtube and sites like this where window cleaners share their knowledge and are enthusiastic about the job and equipment. Hopefully this post will end up where it should go as I'm not that computer literate.