ive been putting it off for a while but the time has come for the rates to go up. It's been nearly two years since I inherited my round and apart from the initial price change as the old cleaner hadn't changed his prices for years this will be their first. I know some cleaners write to their customers explaining about the increase in their public liability insurance and how much they value their customer etc. My master plan is to not book so much in to give me time to do a 100% top notch job, time to canvass the neighbours and give it to them straight. Hope not to lose too many, I've only 60.