have too many customers on one day, how do I manage them?

[slippy]

I had four customers last sat, but only had time for two, texted them that will do it next weekend but next weekend i have too mandays.y for just Sat , how do u make sure not all land on one day? I mean how do u spread them out well. i just work on saturdays, and have too many on some and not enough on other saturdays

 

[Newbie cleaner]

Break it down to see what works on paper and run it by your custies.

 

[shazzy692002]

This happens all the time, you could have days of snow and cant get out, then have to catch up...it always work out in the end. All i would say is try and not go out your way for one house, keep them as close together as possible

 

[nearlyclean]

We set most of our work up so it worked in a monthly cycle, some do it four weeks. The weather can mess this up a bit. Even full time it is difficult to stop jobs clashing with each other. I have few days work that are on six week cycle and sometimes clash with monthly cleans. I normally shunt the monthly on a day. Must be tough squeezing it all into one day a week.

 

[Tuffers]

Use the Xmas break to rejig your work. I'm going to move some about over the holidays. Some weeks I have loads of 8 weeklys and the next month I'll have very few 8 weeklys. I need to balance them so I have the same amount of work every 4 weekly cycle.

 

[Gmeister]

Wait, you only have 4 and only managed two?

 

[Posh]

Being behind is part of window cleaning lol. I don't think I'm ever on time & have had to tell some tales in my time. Having to many is better then not enough. Talk to them & see if you can transfer a few to the days you ain't got enough on. People are usually flexable

 

[slippy]

Yeah, weather, having too many on one day. Should I always contact people by text and let them know what's going? WOuld they feel bothered or appreciate the text?

 

[nearlyclean]

I think people like to be kept in the picture, giving them a quick call to let them know is just polite. Waiting in all day for someone to turn up and then they dont come could get them annoyed.

 

[Smurf]

You can't really plan ahead as the following day/week the weather can be dreadful to work so just have to fit them in when you can.

 

[Tattooed window cleaner]

It's amazing........people moan when you a day late or week late

But don't seem to care when they owe you 3 months money or late with BACS payment

It a 2 way street

Can't beat nature

Can't beat time

I still trying to learn that tho /emoticons/smile.png