Pull up a sandbag, here's a quick story.... Bloke calls and asks for a window clean, with the possibility of going 'regular monthly' thereafter. I give him a price over the phone for the first clean, as well as the monthly price after. He moans about being charged extra for the first clean and tells me its way too much. I tell him its my policy as I like to take my time on a first clean to get them right, and even mention that it stops people from just using me for a spring clean..... I shouldnt have said this but something about the way he was talking to me set alarm bells ringing so I ended up being a bit abrupt. He accepts the price and I turn up for the first clean..... Large victorian house, double bay windows and loads of glass at the back, and it was absolutely boggin. Pissed off that he haggled so hard even though it was clear there was a lot of work to do, I cracked on anyway and did a good job of it. I sent a text afterwards asking if he wanted to be added to my round, and he sent one back saying...'Not decided yet, we'll probably leave it a few months and see from there'. ...8 months later and hes texting me for his next clean. What on earth do I say? So my friends I am leaving this in your capable hands. Winner of the best/funniest text idea will get a closeup picture of my left moob, but more importantly I will use it word for word as my reply to him. My business is in your hands, lets see what you've all got.