univalve problems today!!

[mark]

well it was my first day today with the new univalve.first three houses ok,maybe a bit tight!!!but hey its gonna get better I thought.fourth house-extended the pole & as usual tug the hose.NOTHING wouldn't budge,tried everything,well stuck.looked a right fool messing about with it.the pole was unusable,good job I carried a spare.what do I do with it now????can you take it apart,use wd40?not happy

 

[kevinc250]

contact where you bought it from mate,theres a few cases of this happening when you look at other forums

 

[mark]

have to get in touch with the jigsaw innovations

 

[dredge3]

have to get in touch with the jigsaw innovations

Good luck with that then lmao /emoticons/smile.png

 

[mark]

I need it

 

[kevinc250]

Good luck with that then lmao /emoticons/smile.png

daves really good when someone has a problem,don't forget he's a distributor so i guess he's no control over the finished item but will be able to help and get a new one sorted out

 

[mark]

yeah!!daves a decent bloke.the thing is I could understand it if I was using it day in day out,but three houses?? lol

 

[kevinc250]

thats why i don't have one mark,having bought all the newest things being a tackle tart i now hold back a while and see how others perceive new products it saves me a lot of money over the year

 

[steve garwood]

I was going to order one tonight, gonna give it a swerve for now

 

[Steven Wayne Jones]

Mark,

Sorry this as happened, but as I have mentioned I have seen what this issue was, small but crucial,

There's a new batch March 8th without this issue, so I will replace all defective ones.

Email me at [email protected].

 

[Damo]

Mark,Sorry this as happened, but as I have mentioned I have seen what this issue was, small but crucial,

There's a new batch March 8th without this issue, so I will replace all defective ones.

Email me at [email protected].

Done all original ones have the fault. Or just some?

 

[Steven Wayne Jones]

No, but I was sure there would be a few, there always is with new products, but confident that being put to test by hundreds of different users would reveal any problem.

Now this is the issue, during assembly, on a few of the parts they have not clipped together right as there was a slight problem with sizes.

This has become apparent after a few have reported the same problem.

This is why I don't want customers to lack confidence in the product as the tool as know been altered to fix this.

It is due to customer feedback that the product will be very good as flaws are revealed, in the meantime I promise to exchange any faulty ones no problem, plus to give confidence there's a 12 month warranty.

Steven.

 

[Damo]

Excellent. Mine is fine.

Once you have more in converting all poles.

It's a fab product and a proper "Game changer"

 

[Beccy]

Love mine too. I'm like a pig in **** now I don't have to have a tap attached to my belt any more /emoticons/smile.png loving the freedom of it /emoticons/biggrin.png

 

[Steven Wayne Jones]

Good!

I am sincerely sorry for any faulty ones.

out of courtesy I will send a free gift with all replacements, hope this helps guys!

Steven.

 

[Green Pro Clean Ltd]

Good!I am sincerely sorry for any faulty ones.

out of courtesy I will send a free gift with all replacements, hope this helps guys!

Steven.

54 inch 4k TV please /emoticons/smile.png)

 

[Reach For The Glass]

Steve

How do we know which batch we will get if ordering after March 8th.

Will you still sell first batches until sold out?

 

[mark]

I have emailed steve,i hope he responds & replaces it -will let you know.

 

[Steven Wayne Jones]

Discontinued first batch, right away, so all from march 8th, new batch.

 

[Steven Wayne Jones]

I have emailed steve,i hope he responds & replaces it -will let you know.

It will be replaced mark, annoyed me as much as you guys, so much pressure to get them out, few issues.

But sorted now.

 

[Steven Wayne Jones]

Tubeless and univalve.

Correct fitting.

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