for getting rid of customers . what im getting at is in every industry theres a "sell by date" . hanging on to deadwood is counterproductive . im one of those types who puts up with nuisances far too long. but by hanging on i dont make good any new opportunitys because its in my mind that the rounds full . this has been on my mind for a while now its the bank holiday iv time to go over the round and iv decided to get rid of 5 % of the list . [nuisance,awkward-ish access, slightly slow payer etc but is 5% too low a dose ? so if for example youve 1000customers then 50 should go annually as a bare minimum to make the rest healthier . right?