had a customer get windows fitted about 6 month ago. on the second clean i noticed before i even cleaned the window that the lead that is on one of the openers had come off and was sticking out when i looked up at the top window luckily for me the customer was talking to me in the garden before i cleaned and pointed this out to him. He said he would get on to the company to fix it. so four months on and its still not fixed and he came out to pay me and he said i have rang the company back up as they were supposed to fix it and have not as of yet but when i rang them they asked do you have a window cleaner He replied back yes Then its the window cleaner who has done it he has rubbed too hard. He said this is impossible as he uses a pole thing with jets he hardly touches the window and it was the window cleaner that pointed it out to me before he even touched the window. i just looked at him today when he said this and laughed i said its always the window cleaner that gets blame from these company's. i said did you tell them that i did not even clean the windows when i spotted it he said yes and that's why they are coming back out. i just laughed and said i hope the rest of the lead on these openers are stuck properly. Why do we always get the blame for shite manufacturing and window fitters just pisses me off when we get blame Also just out of curiosity how much if i got blame for it would it cost to replace the lead on the edge of a raised diamond in the middle or the opener.?