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Fairy

Rude customers



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mrtaytay
A good name for it would be "Been Cheap and Cheerful Dave"....lol

 

I am convinced he's Robin Askwith in disguise

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cheapncheerful

I do do some funny things....couldn't be bothered to go and get my ladder to get some bird muck of the conny roof so hanging onto the gutter and standing on the sill works fine....:D

 

although trying to climb over the fence on Monday I learnt the wood was very weak....but it went back easy...its okay ...cause I wont do it again...

 

hmmm gets to my last few jobs today to reach for my 18 inch applicator and blade....and of course I had left it on the last job...lucky it was still sat on the window sill when I went to collect and the custy had walked right passed and not noticed...

 

hmmm I must do the rules of wfp cleaning ...no 1 ....the hose likes to tangle..

.no 2 the backpack is always six inches short of the final

window....

.no 3...pulling of course knocks the backpack trolley over..

.no 4 the water always with out exception runs out just before the final window..

.no 5...pure leaks...(hmmm nice mouldy seat belts...)

no 6 don't rush or else the pole will bite....ouch...

no7 try to get the brush head at the right angle before you fully extend.

.no8...theres always a bush car fence person pot or something in your way so you just cant get the angle right...and just for me this one...

no 9 as soon as you get going some to sser wants a chat....:rolleyes:

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Pickingpaul

My pet hate is when customers suddenly want to chat when you're leaving for he next house, if you want to chat then you have the time period while im cleaning your windows only :P

 

C&c you got a backpack then? Ive never damaged a fence :oops: :hey:

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cheapncheerful

yep I am a bi windowcleaner...hey what...er...I mean....I do both....I mean like em both....oh I give up...

 

no I was trading the day I tried to climb the fence....I usually carry my little step ladders but forgot and most of the gates I can reach over but this one I couldn't as the bolt is half way down....for some reason....I couldn't get my hand through the gap like I usually can to undo the bolt so no one was around and I thought I would climb over ....but the fence was a bit ....rotten....technically I didn't damage it as it was already knackered....:DI never damage anything....:rofl::rofl::rofl:well I never own up to damaging anything....well its all wear and tear ....things don't last forever you know...:rolleyes:

 

all I can think about now is.........hot fuzz

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Clearview Lee
That last sentence sounds so wrong..

LOL....Some peeps'll do anything for money! Cash is King!

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Clearview Lee

I actually don't think you'd of had this problem if it was your own business.

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Chris Dall

I start at 07:30!! Only had one customer bang their drum about me being too early (even thought they where dresses and ready for work)

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Fairy
I start at 07:30!! Only had one customer bang their drum about me being too early (even thought they where dresses and ready for work)

Yeh, its disgusting that respect is nowhere to be found at some custoimers.

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mrtaytay

Must admit, I am very lucky as all my customers are nice. Anyone nasty or rude would be ditched. I did experience one rude dickhead though.....I was cleaning a holiday cottage when a snooty, snobby bloke appeared. A real proper twerp. He had a face like a bulldog licking piss off a nettle! He was the person who had hired the cottage. He told me very bluntly to stop windowcleaning as I was spoiling his holiday. I could quite seriously have stuffed my squeegee right up his manhole until he screamed, but the cottage owner was closeby so I had to take it on the chin and stop cleaning.

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windowsurfer
Yeh, its disgusting that respect is nowhere to be found at some custoimers.

One good thing today, was a custy was a bit annoyed at me putting their price up by £4 the first time I cleaned it, in my opinion this was modest, I had a lovely surprise today, she said she had thought about it and gave me another fiver, lovely jubly rodney.

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Fairy
One good thing today, was a custy was a bit annoyed at me putting their price up by £4 the first time I cleaned it, in my opinion this was modest, I had a lovely surprise today, she said she had thought about it and gave me another fiver, lovely jubly rodney.

its the little things in life that make a difference.

I apprecaite little extras a lot. Makes my day :)

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Fairy
Must admit, I am very lucky as all my customers are nice. Anyone nasty or rude would be ditched. I did experience one rude dickhead though.....I was cleaning a holiday cottage when a snooty, snobby bloke appeared. A real proper twerp. He had a face like a bulldog licking piss off a nettle! He was the person who had hired the cottage. He told me very bluntly to stop windowcleaning as I was spoiling his holiday. I could quite seriously have stuffed my squeegee right up his manhole until he screamed, but the cottage owner was closeby so I had to take it on the chin and stop cleaning.

Disgusting that is.

Who the f*ck do they think they are, I do get it a lot.. people are so patronizing. Sometimes they look at me like i'm shit under their shoe.

One of the reasons I would love to have my own company. :P

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mrtaytay

Its much better to work for yourself fairy. Just go for it.

 

It makes me smile when some custies expect you to be thick.....just because you are a windy. The well educated middle class customers are the worst for this. They seem surprised when you can string a sentence together.

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andy w
Its much better to work for yourself fairy. Just go for it.

 

It makes me smile when some custies expect you to be thick.....just because you are a windy. The well educated middle class customers are the worst for this. They seem surprised when you can string a sentence together.

You are so right with saying that :thumbsup: i always find the more well off they are the harder it is to get payments from them!

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windowsurfer

eeehhhh, what you trying to say Im intelligent:rolleyes:

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Fairy
Its much better to work for yourself fairy. Just go for it.

 

It makes me smile when some custies expect you to be thick.....just because you are a windy. The well educated middle class customers are the worst for this. They seem surprised when you can string a sentence together.

lol, string a sentence togheter. :D

Yeh, its really bad actually, but oh well. I'll definitely give it a go one day.

Me dads getting too old to window clean, and wants me to take over his window cleaning company in the netherlands, van provided etc, thing is.. I'm in the uk and not in the netherlands.. absolutely gutted. :(

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mrtaytay

Whats brought you to the uk fairy?

 

If you are prepared to work hard, concentrate on quality and look after your customers then having your own round is achievable. I started from scratch, canvassed by door knocking and within 6 to 8 months had more than enough customers. Obviously, it takes a lot longer to get the perfect condensed round, but keep working at it and you get there.

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windowsurfer
lol, string a sentence togheter. :D

Yeh, its really bad actually, but oh well. I'll definitely give it a go one day.

Me dads getting too old to window clean, and wants me to take over his window cleaning company in the netherlands, van provided etc, thing is.. I'm in the uk and not in the netherlands.. absolutely gutted. :(

Im moving to the netherlands to take it over then, your dad is passing a business onto his son, thats the best gift he could give you, its a shame you cant take it over. Not trying to make you feel guilty im sure you have valid reasons. My great grandad and granny were dutch diamond merchants, the diamonds are gone, apart from me, as im a diamond geezer:rofl: I hope to pass my business onto my sons, who knows what they will do, move to the netherlands :gush:

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Fairy
Whats brought you to the uk fairy?

 

If you are prepared to work hard, concentrate on quality and look after your customers then having your own round is achievable. I started from scratch, canvassed by door knocking and within 6 to 8 months had more than enough customers. Obviously, it takes a lot longer to get the perfect condensed round, but keep working at it and you get there.

I met a brittish beauty... :D

Yeh, I mean, if some of the guys I know can do it, then I can definitely do it aswell.. :P

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Fairy
Im moving to the netherlands to take it over then, your dad is passing a business onto his son, thats the best gift he could give you, its a shame you cant take it over. Not trying to make you feel guilty im sure you have valid reasons. My great grandad and granny were dutch diamond merchants, the diamonds are gone, apart from me, as im a diamond geezer:rofl: I hope to pass my business onto my sons, who knows what they will do, move to the netherlands :gush:

Hahahaha ahh, you made me feel guilty now. Maybe one day I'll have me own place in the netherlands and in the uk.. I could run two companies.. and ok, I'll do one in spain aswell, just cus the weather is really good. I'm a dreamer, but sometimes I have to let my hands do the work, not my brain. Does that even make sense? :D

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Anthony @ SCS
He had a face like a bulldog licking piss off a nettle!

 

:rof: Brilliant

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mrtaytay
I met a brittish beauty... :D

Yeh, I mean, if some of the guys I know can do it, then I can definitely do it aswell.. :P

Being your own boss Is the best thing ever, particularly on the windows....total freedom!. Aim for the wealthy picuresque areas. The prices are good and there is the added bonus of beautiful scenery. Chuck in a few milf customers and it all becomes a dream;)

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Fairy
Being your own boss Is the best thing ever, particularly on the windows....total freedom!. Aim for the wealthy picuresque areas. The prices are good and there is the added bonus of beutiful scenery. Chuck in a few milf customers and it all becomes a dream;)

I'll secretly like this, because I think my misses is checking if I behave myself on this website :x

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mrtaytay
I'll secretly like this, because I think my misses is checking if I behave myself on this website :x

They do check.....I know my mrs does

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Fairy
They do check.....I know my mrs does

well in that case I take back my words. :D

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cheapncheerful

quick hit the edit button....:D I am sure she could do a good job...oh its getting near saturday:thumbsup:thats thirty years of marriage for you..

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Pickingpaul

A newish customer annoyed me the other month so i dumped her, i have found u get loads of nice customers and build up great spots that can get ruined by one of two bad customers for a variety of reasons we all now about, u have to dump these ones otherwise they kind of polute ur round and makeu not like going to that certain road because of these odd bad customers. If u are working for a company theni guess u have to keep them :eek: Which is oneof the great advantages of your own round, cant be too fussy to begin with but as soon as u got enough work they can all get lost

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Scottie

Welcome to the forum. What a rude customer, I would not start until 9:00am really and if earlier I would ask that person and try pick one that will accept that so I cna get on that day.

 

Well my day today was going out to canvass door knock and fight to get some customers. YOU WILL NOT BELEIVE WHAT HAPPEND. knock on the door, so its opened and I get a flyer shown for window cleaning, so I play darft and say how much? He says £15 and I was, "thats too much". Anyway he goes on to say well I use a WFP system and no need for ladders and bad chemicals on your windows and I clean frames and sills, the best is to come now he said the following...... Traditional window cleaning is long gone now and its is not as good a clean as WFP, ladders damage your property and they often leave windows out as dont want to climb the ladders.... I said oh right, we had a WFP guy before but he was used no more as there were marks on the windows upstairs only small but enough to make window look crap, I dont like the WFP system as how can you see if any small marks are taken off form on the ground. Not much of a response other than, it does take away everything pure water.. I said no thank you I prefer a traditional cleaner just my preference, to get "well your windows will not be cleaned correct" To that I then said but he is face to face with the glass and gets all the little paint marks off and the little bits in corners that are so tuff to get off, can a brush really scrap off paint marks and other stubbon marks. Not much of a response.

 

I was just shocked again at the tactics used by WFP, its like a dig at the tradtional cleaner. TBH how on eath can you clean a top window better than a traditional method as your face to face and can see any mark. Just do not get the over played dig at traditional cleaners. I feel like making some posts on FB etc and down play WFP cleaning, it leave water runs and wet all over place so slippy in winter as many people do not like, also can you tell if all tiny marks are gone form top windows? really? But I wont I dotn want to its each to there own, just a kick in the face to have it done by soemone whom does not no how to traditional clean a window and scared of a ladder, makes him the unltimate window cleaner now and my method is crap, how fooking rude.

 

Anyone else witness this kind aof digging? I felt he was just to attacking on trad cleaners and no need to he jst needs to plug his own game and thats it. I should have said i was a trad cleaner, so your saying I am crap?My method is flawed? How I am face to face, if its not perfect I dont leave the glass, your the one that leaves the glass and can not put hand on heart and say it did not run with dirt out the seal, or dirt in wind got on the water before drying? I just left it at that, nice start to the day to be told again by WFP user your crap. Oh well. Class act that guy! lol

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cheapncheerful

oh please from the hybrid windy don't start that old war up again...:eek:

 

I love em both and ....both have there place....and so.....to my first complaint about wfp.....:eek:

 

text from wife.....complaint about wfp..

 

text back from me...I will call and clean again later today...

 

phone call from wife....oh....its not the result....its....he doesn't want to get his sandstone sills too wet as they will erode away...:eek:

 

so I phoned back ....lucky for me the answer machine was on and said I would trad only in future...

 

its okay folks ...hes a defo pia...

 

his wife has that permanent look on her face of a slapped fish....but...she always gives me the tenner with my bucket of water...before I have even done the windows...

 

they went a bit funny in the summer when I got so far behind after that storm of slime and said oh we have cleaned them ourselves as you have been so long....I politely pointed to my text address leave money out next day windowcleaning on the back of my slip...

 

but...next door sold and as luck was on my side....the neighbours daughter over the road had bought it so I was of course kept on to keep cleaning the windows and also asked to cur the grass....

 

so off I went cutting the grass....first time okay ...then the mum said you missed a bit at the side...well I didn't know where she meant but the grass between the houses has no border or marks and last time I just cut upto where pia neighbour had cut...

 

cause she said I had missed a bit....I just cut the lot...there isn't a lot of grass between the two houses...

 

apparently....he couldn't wait till the daughter came home and accosted her on the drive going mad about how I had cut his grass and ruined it...

 

we were all having a laugh about it but I felt very funny about grass gate....as I called it...

 

so two weeks passed and I was back to cut the grass.....and there down the side was two blue spray paint marks and a piece of twine to make sure I didn't get carried away..:rolleyes:

 

and ...to top it all...the price of ten pounds ...its always been that must be eight years...well I never get a chance she just slaps a tenner in my hand...nowt so funny as custys...

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