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Guest Graham chitty

Gardiner 18ft xtreme2 wfp



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Guest Graham chitty

i thought I would treat myself to the gardiner 18 ft xtreme wfp just to see how good and light and rigid it was well the first day I used it the pole was extended and resting on the conservatory roof gutter section when it decided to slid off and hit the decking fence and broke the top section in half, I phone gardener up about this and all they could give me was a discount on a top section of the pole much to my disgust any I carried on using the pole and regulary cleaned it with pure water and just this week on my on my first clean of the day when I extended the pole to clean a small 3 bed house the middle section broke in half so that's it just a bit of advise to fellow wfp cleaners not to waste your money on these poles as I've gone back to composite poles.

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omni

I've been using Gardiner poles for years and have had the odd issue here and there but Gardiner have always sorted me out.

 

On the whole there poles are far better than any others I've tried on the market.

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Guest Graham chitty

The gardiner composite has been a great pole for me but not this xtreme pole I'm trying to get in touch with them via phone but no answer still

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chris clean

I am confused how the pole falling on a fence and breaking is Gardiners fault and surely kind of them to offer you a discount on New swection. If i crash my car it will get damaged i doubt vauxhall will give me a discount on a new one!

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robert mitchell

My extreme 25 is 18 months old now and no snapped sections , it is worn and does wear quicker but i expected that .

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Guest Graham chitty
I am confused how the pole falling on a fence and breaking is Gardiners fault and surely kind of them to offer you a discount on New swection. If i crash my car it will get damaged i doubt vauxhall will give me a discount on a new one!

Ok explanation on the middle section breaking please.

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Guest tlwcs

Is this the v2 with the metal bands or the latest v3?

Tony

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Guest Graham chitty
I am confused how the pole falling on a fence and breaking is Gardiners fault and surely kind of them to offer you a discount on New swection. If i crash my car it will get damaged i doubt vauxhall will give me a discount on a new one!

Is this the v2 with the metal bands or the latest v3?

Tony

yes

Is this the v2 with the metal bands or the latest v3?

Tony

the v2 with metal bands tony

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Poles Apart

I have heard some negative reports on the strength of these poles, all poles will fall to the ground it happens all the time an important tool of the trade should be able to withstand closing the odd window or being dropped it's not like it's heavy abuse.

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Guest tlwcs
yes

 

the v2 with metal bands tony

Thank you. I also had one I broke shutting a window and sold the sections on

 

Looking to buy 2 v3 1x 22" and 1x35 they are in my cart but I can't seem to press pay lol

Tony

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Poles Apart

It's a lot of money t

Thank you. I also had one I broke shutting a window and sold the sections on

 

Looking to buy 2 v3 1x 22" and 1x35 they are in my cart but I can't seem to press pay lol

Tony

It's a lot of money to part with when apprehension creeps in due to a bad experience.

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Guest tlwcs
It's a lot of money t

 

It's a lot of money to part with when apprehension creeps in due to a bad experience.

 

 

Mate I'm knackered. I need all the help I can get. I have bought an electric reel that I need to fit, after I managed to damage it when assembling.

Normally Gardiners stuff is superb and if there's a problem he sorts it.

The v2 was not in production that long so maybe it was flawed, who knows.

Your right though it's a lot of money.

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Poles Apart

That's why I'm sticking with SLX versions until I'm satisfied about the reliability I'd hate to part with that kind of money if they refuse to replace. With these Univalves and an Extreme brush an SLX18 is light it does most of my work so I think I can cope.

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doug atkinson
Ok explanation on the middle section breaking please.

Graham,

 

I would say the offer Gradiner's gave you a discount is pretty good as most would not do that. And also good fro you being honest on how it happened as a lot would not own up.

 

You may find that with the fall you may have split the middle section without knowing.

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Guest Graham chitty
I have heard some negative reports on the strength of these poles, all poles will fall to the ground it happens all the time an important tool of the trade should be able to withstand closing the odd window or being dropped it's not like it's heavy abuse.

Not happy at all with this pole payed over £400 for this pole last November it should be a strong and withstand a lot of abuse at there prices really annoyed with and never again buy xtreme I've sent them pictures of the broken section and other sections and numerous questions fgs

Graham,

 

I would say the offer Gradiner's gave you a discount is pretty good as most would not do that. And also good fro you being honest on how it happened as a lot would not own up.

 

You may find that with the fall you may have split the middle section without knowing.

you would say that being a supplier for gardiner.

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Guest Graham chitty
That's why I'm sticking with SLX versions until I'm satisfied about the reliability I'd hate to part with that kind of money if they refuse to replace. With these Univalves and an Extreme brush an SLX18 is light it does most of my work so I think I can cope.

Stick to your sox or clx I'll never get xtreme again and gardiner won't accept there to blame for poorly manufacture poles.

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Guest Graham chitty
Thank you. I also had one I broke shutting a window and sold the sections on

 

Looking to buy 2 v3 1x 22" and 1x35 they are in my cart but I can't seem to press pay lol

Tony

Don't bother pressing pay button bloody con men

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Adams0211

Did you create an account on here just to bash Gardiner poles?

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doug atkinson
Not happy at all with this pole payed over £400 for this pole last November it should be a strong and withstand a lot of abuse at there prices really annoyed with and never again buy xtreme I've sent them pictures of the broken section and other sections and numerous questions fgs

 

you would say that being a supplier for gardiner.

 

I have had a many of customers who have rang up and ordered a section of their CLX or SLX pole because it broke due to them dropping the pole or standing on it so it can happen to any pole.

 

The Xtreme is a great pole which a lot of users who have back problems have found such a difference.

 

It is built for lightness, hence not a pole to be thrown around etc..

 

Understand your frustration with the money you have spent and your honesty in saying how it happened but any pole in that scenario there will have been risk to damage.

 

Any manufacturer or supplier would same the same.

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peter rogers

@Graham chitty i think it was @Damo done a video also on how to maintain carbon poles

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Guest tlwcs
@Graham chitty i think it was @Damo done a video also on how to maintain carbon poles

 

 

Yes I've read that and must confess I've never really cleaned any pole that regularly, but will do.

I think the issue here is/was the strength of the v2 model, I broke mine shutting a window. I hoped that it would withstand a drop and be able to push too an open window.

It would seem the v3 is an improvement without the bands and are a very rated pole in the main for people with knackered shoulders or joints.

I will order the two in my cart, as soon as I can come to terms with taking that much out the bank.

Tony

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peter rogers

really u shudnt be using it to close windows lol maybe talk to them and perhaps buy a slx

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Marko067

I remember in my early day as a wfper breaking a 12' fibre glass pole. I had layed it down fully extended on a lawn whilst I collected money from a customer who came to a window to pay me. I made the mistake of picking it up in the middle and it folded in half.

Re open windows, if they don't shut easily I use the angle adapter to turn the brush so I can clean it where it is.

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Taxlossloz

If you close a window with it your screwed as there never ever designed for that

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Guest Graham chitty
@Graham chitty i think it was @Damo done a video also on how to maintain carbon poles

I carefully read the user guides and all the demos on how to maintain all gardiner pole systems before hand as I've been cleaning windows for over 20 years and cleaning with wfp over 10 years so no need to put the link in your comments,ps I paid over £400 for a quality tough light xtreme water fed pole which could not stand the crash test dummy for Windows cleaners.

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Guest Graham chitty
really u shudnt be using it to close windows lol maybe talk to them and perhaps buy a slx

Your be ok with clx or slx but please do no buy the xtreme range because it's not worth the money.

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Guest Graham chitty
Yes I've read that and must confess I've never really cleaned any pole that regularly, but will do.

I think the issue here is/was the strength of the v2 model, I broke mine shutting a window. I hoped that it would withstand a drop and be able to push too an open window.

It would seem the v3 is an improvement without the bands and are a very rated pole in the main for people with knackered shoulders or joints.

I will order the two in my cart, as soon as I can come to terms with taking that much out the bank.

Tony

Do not buy the xtreme poles tony you will be very disappointed and wasting your money and you will not get a refund for a poor manufactured water fed pole,that's why gardiner water fed pole systems keep trying to upgrade from v1 v2 and now v 3 because there not a reliable pole but still a very high price to pay.

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Guest Graham chitty
Do not buy the xtreme poles tony you will be very disappointed and wasting your money and you will not get a refund for a poor manufactured water fed pole,that's why gardiner water fed pole systems keep trying to upgrade from v1 v2 and now v 3 because there not a reliable pole but still a very high price to pay.

Should of kept my facelift Phoenix hybrid pole now I had no problems with that pole but just fancied a change,biggest mistake I've ever made.

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peter rogers

lol such a name dropper and a rep destroyer FAO EVERYONE .. GARDINER POLE SYSTEMS WILL CEASE TRADING BECAUSE @Graham chitty HAS HAD A BAD EXPERIENCE and admitted to breaking the pole dont blame gardiner poles mate twas your faults and sillyness and really with 10 year experience with wfp the question shud be .. why leave a 400 quid pole resting on a gutter with your experience ??

resting on the conservatory roof gutter section when it decided to slid off and hit the decking fence and broke the top section in half

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Cghwindowcleaning

I have a extreme pole it's the best pole I have ever used will be replacing all poles with the extreme range in the future.

There not as strong and need a bit more care than the slx's but so much lighter and stiffer.

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