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Dissapointed with pure f & wcw

Posh

Well-known member
Messages
5,707
Location
Cambridgeshire
Sent pure freedom and wcw an email on Saturday asking if they stock ge merlin filters. Even left a answerphone message. No reply from either of them.

More dissapointed with wcw as bought a fair amount of stuff off them.

Have to look elsewhere now

 
I had problems with WCW back in March. To be fair, they eventually sorted it out and gave me £50 as a gesture of good will but it was still unnecessary aggro. I've not used them since although I haven't bought anything new in ages.

 
Best person to ask would yet again be mr @spruce i would think

He put me on to the idea of not needing 3 filters as the granular carbon one is not needed

Also the sediment one is not necessary depending on your water

 
Top man @craig at pure
Thanks very much.

Do I just need the 2 as mine has 3 housings
The Merlin has 1 prefilter which is a combo sediment and carbon block filter. The other two housings are membranes. The Merlin has 2 membranes.

I believe the top housing of the Merlin is the prefilter and the center and lower one are the membranes. If you take them off carefully you will see which is which.

You might even be able to work out how to do it from watching Alex assemble a PRF r/o. Its the same filter, its just the the housings are situated in a different configuration.

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Pure freedom emailed me within a few hours, cant fault them, you only needed to check their website. People are very helpful on here, always ask

 
Dont want to jump on wagon here as eveey complaint is a different kettle o fish

I got a puref hose reel...blue 1...n wont sell on...iĺl smash it to f pieces with a sledge n melt with an acetylene torch n then **** on it n then bury it...itaint worth a wink.......so called bushes that help it unreal utself.....overspool itself to bits more like...n the ro i binned after 1 day n offerd me a refund minus the filter charge...bog off

 
Personally, the only problem I have had with WCW , so far, is their choice of couriers Interlink Express. They have cost me more than a days work more than once.

The drivers constantly ignore the delivery note stating where to leave my delivery etc etc etc.

Cheeky "barsteward" even noted that delivery could not take place due to no-one home even though I saw him drive past my house when I had a day off and in all day.

In all fairness to WCW they have always refunded my P+P but still makes me growly.

 
pure freedom are a grook of grit and the next time I am going home to see my mother I am going to be popping in there for a meeting with them < bet I make the news after lol

 
Wcw are great, if your fortunate enough to live nearby and can get there. If not you have to order by 12 for next day, which isn't well stated on there site

 
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