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Kips

Smashhhh... £300. :(



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Kips

So, I was cleaning these three little openers the other day, and it turns out one wasn't closed/locked properly - window fell open inwards as soon as I touched it with the brush and there was the sound of something being hit, then a seconds silence then an almighty smashhhh....

 

Turns out (according to the home-owner) it was a royal doulton bowl and about 70 or 80 years old, and worth about £300..

 

I posted a note through saying what'd happened and apologised, we're going to see if they'll accept half the money as it wasnt my fault, there's nothing I could have done different and they did know the windows were going to be cleaned, they were in when we started but went out as we were doing the job. And if the wind had blown hard or a bird had hit the window, same thing would have happened. Short of checking every window before I clean it I cant see what I could have done different.

 

Sods law tho, they'd even said dont worry about those three as they're hard to get but being the nice people we are we said no, no, we'll drive round to next doors driveway and get them from there, and they were very pleased.

 

Until they got home and saw the note..

 

What do you guys think?

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mark m

Very nice honest bloke you sound Kips you could have kept you mouth shut easy there and admitted nothing .It is worth checking out on ebay what royal doulton piece it was as Antique have taken a nose drive in the last few few years and you will be surprised how cheap you can pick up royal doulton

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Kips

Ive had a look but they seem to go for between 2000 and 20! I will try to get the pieces though to see if I can find one the same.

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Smurf

You should not have accepted liability as it was not your fault. :Image16:

Leaving a note saying sorry was not a good idea mucker.

 

Are you with gleaming insurance?

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tench0771

gutted m8 it is a hard one that. its not realy ur falt if thay new u were coming then thay should have kept windows locked an if the window could open an smash the dam thing well all i can say wat a stupid place to put a xpencive thing like that a strong gust of wind could have done that i wouldent offer any cash c wat thay say maby offer a free clean out of good will

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mark m

Not sure if it is the same as car insurance but kips might have to pay a excess so it might not be worth claiming on his insurance

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tench0771

 

Not sure if it is the same as car insurance but kips might have to pay a excess so it might not be worth claiming on his insurance

 

thats true. if he offers a free clean an say sory that could b the end of it ide b looking in to my insurance detals as a bk up go from there

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Guest OoO

Offer to clean the windows for free for 10 years. Lol.

 

Proper sucks bud. Just wait and see what happens I guess.

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Andykarlaxxx

Good your doing the ohnest thing, im a strong believer in karma ! Good things come to good people

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Guest OoO

Yeah was a funny thread.

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Smurf

My point is if the insurance company does not find you liable for the damage why should you pay out of your own pocket :Image16:

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Smurf

Admitting liability is not good karma Andy it's just plain bonkers to me when you are insured. Now Kips has all the grief of sorting that out on his own when he should have gone through his insurance company to ascertain if he was liable in the first place. If so they would have dealt with it... Simples

 

 

Good your doing the ohnest thing, im a strong believer in karma ! Good things come to good people

 

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Smurf

More to the point was Kips set up?

 

Hmmm...The more I think about it something sounds very fishy to me how come the window was left like that with the dalton whatever so close to the window :Image16:

 

So now what would happen if they turn around and say sorry it's not £300 we have had it valued and will now cost £2000 to replace like for like?

 

Who knows In reality that thing could only be worth £20 bought at a car boot sale and they catch every window cleaner out like that :Image13:

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Duncs

kips talk your way out of it, it was a accident these things happen.

you was honest and put your hands up, that could happen to anyone of us

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tench0771

 

Yep as I have tilt & turn windows myself so I'm not so stupid as some ppl might think :Image13:

 

lol :Image13:

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Bingo

 

Good your doing the ohnest thing, im a strong believer in karma ! Good things come to good people

 

Come into the real world....good things happen to good and bad people...nothing to do with that 'karma' and 'honesty'.

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Smurf

Sad fact is when money is concerned due to so say claims some ppl can be deceptively dishonest.

That's one of the reasons why insurance companies have loss adjusters so to weed out false claims.

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Kips

Hey folks, well, here's the update - Basically yes, we're insured through gleaming so there's a £250 excess, so with that and the likelyhood of the insurance going up if we claim on it, prolly not worth it. The job in question is tied up with 3 or 4 other jobs and so over the course of the year we'd make back the money even if we had to pay 300 for the bowl, the property I smashed it on makes us £480 a year so not worth losing it ---

 

BUT...

 

There might be a karmic happy ending, I told the guy we werent going to claim on insurance and i'd pay it out of my own pocket and he says he doesnt want us to have to pay for it out of our own pockets so he's going to talk to his house insurance people and see what they say, so we might well get away with not having to pay for it.

 

Yeah I could have said "not my fault mate" but then i'd prolly have lost the client and he was really thankful to us for being honest so.. I think I did the right thing really. I'm just an honest sort of person, I couldnt have legged it in good conscience.

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Kips

 

Here ya go

 

super-glue_zpsbe4625b0.jpg

 

Tuffers that really made me laugh, nice one fella :)

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vespawho

I think you did the right thing, although i do think that they are mad leaving a bowl no matter how expensive on a window sill that could get knocked off.

So that is not your fault, but understand how you would rather pay.

 

I think they should claim on their insurance, at worst you could pay the excess for them (probably no more than £50) Thats what i would be offering!

 

Good luck!

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Andykarlaxxx
Hey folks, well, here's the update - Basically yes, we're insured through gleaming so there's a £250 excess, so with that and the likelyhood of the insurance going up if we claim on it, prolly not worth it. The job in question is tied up with 3 or 4 other jobs and so over the course of the year we'd make back the money even if we had to pay 300 for the bowl, the property I smashed it on makes us £480 a year so not worth losing it ---

 

BUT...

 

There might be a karmic happy ending, I told the guy we werent going to claim on insurance and i'd pay it out of my own pocket and he says he doesnt want us to have to pay for it out of our own pockets so he's going to talk to his house insurance people and see what they say, so we might well get away with not having to pay for it.

 

Yeah I could have said "not my fault mate" but then i'd prolly have lost the client and he was really thankful to us for being honest so.. I think I did the right thing really. I'm just an honest sort of person, I couldnt have legged it in good conscience.

 

Good things come to good people, this is a perfect example. Good un kips

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Andykarlaxxx

Come into the real world....good things happen to good and bad people...nothing to do with that 'karma' and 'honesty'.

Stick that in your pipe and smoke it bingo-boy

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