I don't often tell a customer to jog on but.....

[simon]

i am always 100% right but if the customer is too dim to know that then i'm not gonna enlighten them

 

[Green Pro Clean Ltd]

It's not about right or wrong, it's about respecting others.

If I make am apointment with a sparky to work on my home then I make sure I am there to let him in so he can do the task.

Same if I book the van for a service, I deliver it at the agreed place and time because I respect the fact that their time is their money and we have an agreement.

No different to how I expect my customers to treat me.

 

[Danfire]

It doesn't bode well when someone cancels an appointment for their very first clean...don't know if I would have sacked them straight off though, probably would have said I will be back in your area whenever and tried to reschedule...I would also sieze the opportunity of jacking the price right up on the two monthly clean as it will take longer.

 

[David K]

Me neither ! Its a waste of life .. Me and my lady cancelled Our accounts 2,5 yrs ago ,and improved life quality big time !

I'm not on Facebook. Never have been. My little lady spends hours each eve on it. Just don't get it

 

[Green Pro Clean Ltd]

It doesn't bode well when someone cancels an appointment for their very first clean...don't know if I would have sacked them straight off though, probably would have said I will be back in your area whenever and tried to reschedule...I would also sieze the opportunity of jacking the price right up on the two monthly clean as it will take longer.

No @Danfire this was second clean, not the first. First was as much of a PITA.

 

[Jacob]

Me neither ! Its a waste of life .. Me and my lady cancelled Our accounts 2,5 yrs ago ,and improved life quality big time !

did that 1.5 years ago too all the sparetime i suddenly got, more time to enjoy life.

Workwise i will never ever go to fb for customers, the worst kind of cafe latte drinking b!cthes who want everything for free. no thanks /emoticons/biggrin.png

 

[PDixon cvs]

did that 1.5 years ago too all the sparetime i suddenly got, more time to enjoy life.Workwise i will never ever go to fb for customers, the worst kind of cafe latte drinking b!cthes who want everything for free. no thanks /emoticons/biggrin.png

Im with you about wanting everything for free

 

[David K]

Totally ! Its just chit chat ! If they want my service, just Call , mail , or catch me working the hood /emoticons/wink.png ..

 

[Leeds]

did that 1.5 years ago too all the sparetime i suddenly got, more time to enjoy life.Workwise i will never ever go to fb for customers, the worst kind of cafe latte drinking b!cthes who want everything for free. no thanks /emoticons/biggrin.png

Not so,

Picked up literally hundreds of pounds worth of customers from Facebook that pay well, referred me to neighbours and are reliable. And you can look at their profiles to see if they're tramps etc.

 

[Rezzi]

No offence but who do you think you are??? to brand someone as a tramp!

 

[Leeds]

Depends on ones definition of the term. For me it means unreliable and bad payer, I am the business owner who can decide if a potential customer is or not. Hope you're okay with that Rezzi

 

[Rezzi]

Maybe try using the correct words instead of trying to insinuate that people with a lower income are "Tramps" as you put it.

 

[Green Pro Clean Ltd]

Warning!Please keep threads on topic, meaning relevant to the original post. This not only helps the thread creator but others looking for an answer to a similar question.

 

[Damo]

It's very rare I drop customers as TBH I can be quite tolerate sometimes and it's for the greater good.

@daveyboy knows my perfect one liner.

"Nah you need a trad window cleaner"