Tuffers
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A website submission came through today. As soon as I saw the name and address I realised that she is a current customer. I WFP the outsides every 8 weeks. She obviously hasn't cottoned on that she has sent an enquiry to her window cleaner! She must have my number because I leave a slip with it on everytime I clean. To be honest I don't want to clean the internals, but should I reply via email putting a silly price in or tell her she has emailed her current windy or what?
This is the second weird email in the last 2 days. I had one from an ex customer who decided she no longer required my services. Well, I went round tonight to quote a full monty on her house, put in a silly price and she agreed /emoticons/biggrin.png. She didn't suss I was the ex windy
Here's the email from current custy:
Hi
I live in a traditional style semi detached house,
I would like a quote to clean the insides of all my windows please, we have had ill health and lots of redecorating and the windows need a very good clean through neglect!!!!!
Could you possibly give me a basic idea of the cost for this , there are 13 windows all together, large and small included, no conservatory or extension.
thank you
Marian
This is the second weird email in the last 2 days. I had one from an ex customer who decided she no longer required my services. Well, I went round tonight to quote a full monty on her house, put in a silly price and she agreed /emoticons/biggrin.png. She didn't suss I was the ex windy
Here's the email from current custy:
Hi
I live in a traditional style semi detached house,
I would like a quote to clean the insides of all my windows please, we have had ill health and lots of redecorating and the windows need a very good clean through neglect!!!!!
Could you possibly give me a basic idea of the cost for this , there are 13 windows all together, large and small included, no conservatory or extension.
thank you
Marian