Welcome to the UK Window Cleaning Forums

Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

Ocd customer nightmare

WCF

Help Support WCF:

Eddie dragon

Well-known member
Messages
374
Location
Oxford
Did a one of windows and conservatory clean yesterday. Lady of the house followed from window to window face right to the glass looking for faults.

When I started on the conservatory roof, I had to move kids toys out of the way. She came out with antibacterial wipes and cleaned all toys I had touched.

Finally went around cony when done with snow white towel, wiping and checking the frames. Thought i did awesome job as despite her looking she found nothing to complain about.

Got call this morning to say roof is still dirty. Went out to look it over. It's a self cleaning roof. Lol. Got ladder off couldn't see any problems. she said it's realy visible from inside. what she is seeing is dirt from inside reflecting of tint on roof.

After her performance on the outside I told her I'm now fully booked for the year so couldn't possibly do inside.

 
Really good trick for the 'watchers brigade' is to just stop everything that you are doing and simply watch back.

Might lead to an uncomfortable stare off but it's just much easier to nip it in the bud early on.

If that still doesn't work (which would be unusual) then just comment that you are being paid by the hour and can't work whilst being followed & watched as you need to concentrate and find it off putting. Their welcome to do a full check with or without you at the end.

 
I accidentally sprayed my missis in the eye the ova night

Was about 2 in morn and I was also cleaning the windows and don't know how she dare watch me

 
Got one ocd kind of customer who Can Pick tiny miny imperfections but have Kept her for over a year because it very good priced and Money is bang on time plus i Always get a cup of coffee and drinks

 
I had that when i was trad

Woman was pointing out bits that needed detailing before i had time to do it

After the first couple of windows i just put my ladders back on and drove off

 
That Would def have made me walk away , before jobs done .. But people that know me says im kind of a " diva " - workwise !:rofl: If its not fitting in my box , it gotta go ... /emoticons/biggrin.png

 
Back
Top