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Just when you think you heard them all.........

Green Pro Clean Ltd

Well-known member
Messages
8,103
Location
Nottingham & Derbyshire
This woman comes along.

I get a message on my facebook last week.

Can I go and do a quote for Olga at some street or other.

Sure I can, please give me the house number and I will happily drop by and give you a quote.

A week passes and nothing.

Today I message her --- Hi Olga, were you still wanting a quote for the window cleaning?

She replies just 30 seconds later.. Yes, I was going to get you round when I am back as I am away at the moment however I don't think I'll get a quote from you now.

LMAO --- like WTF did I say to upset this one??

I replied, No problem Olga, sorry for disturbing your trip and my apologies for following up on a question you had asked to begin with. /emoticons/smile.png

Clicked, 'Ban from page' job done.

Just when you think you met every numpty out there you find out there's more to come. /emoticons/smile.png)

 
Weird world I have had a few on Facebook asking for quotes, they have 6 windows blah blah blah how much.

Me... please send contact number so I can call to arrange a suitable time to quote.Then never hear from them again?

another is I have for example a three bedroom house how much do you charge?

Me... all properties are different and would need to see your house to give an accurate quote. Once again never hear from them again.

 
I have had an enquiry when i asked for a pic as i could give a rough price from that i got a pic from google maps with the road signs scribbled out and refused to give me her address

 
I visit all new customers to price up. Hate the how mutch for X Windows enquiries . Let me see what size windows for a start. Had one a while back . Original email how mutch for ten Windows and two doors. When got there windows are huge walls of glass seven feet by three feet Per panel. Doors are massive sliding things. If I had quoted £1 a window by email that would have been £12. Instead of the £25 the jobs worth .

 
You need to visit each new customer to gauge the depth of the chippings on the drive. This is how I price work now.

 
Genuine text from ex customer yesterday

Hi Dave, I'm guessing that you stopped coming

Because you didn't receive payments from us ..... I am not sure why but am happy to pay what we owe you.... If you would give us another go. Is there a better way to pay you? Cash for example? Thanks

*****

"I am guessing you stopped coming because you didn't receive payments from us" lolololololol

 
I regularly experience people email me for a qoute, when I reply with the qoute they just ignore me. I don't wanna be put up with that behavior,so my policy is to always send the original qoute once again ( 7-14 days later) ,and the funny thing is that it almost always turns out to be a regular clean from that point on ..

I don't know but I think people forget their inquiry,and think "I'll get round to it " but imo opinion its sometimes necessary to remind them to seal the deal .

So I agree with Green, follow up on inquiryes!

 
I regularly experience people email me for a qoute, when I reply with the qoute they just ignore me. I don't wanna be put up with that behavior,so my policy is to always send the original qoute once again ( 7-14 days later) ,and the funny thing is that it almost always turns out to be a regular clean from that point on ..

I don't know but I think people forget their inquiry,and think "I'll get round to it " but imo opinion its sometimes necessary to remind them, to seal the deal .

So I agree with Green, follow up on inquiryes!

 
I am actually going to clean them again

Ditzy woman but is nice

As long as she goes gocardless

 
the enquiries i hate the most go like this:

"ive got a 3 bedroom house i need the windows doing - it shouldn't take you long - how much is the cost?"

How the heck do they know how long its going to take me!!!???

Its code for don't charge me much!

Grrrr......

 
It's funny how when requesting a quote customers very often tend to undercount the number of windows they have. I'm sure their maths is not all that bad! Must have been the same with the window tax in the 18th & 19th centuries!

 
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