GoCardless

[The window cleaning kid]

Looking for advise on the above.

Not sure how this would work when it comes too moving clients around, such as there has been snow or heavy rain for couple of days and direct debit has come out of there account when the clean hasn't taken place yet.

Or do I have this all wrong?

Thanks in advance.

 

[simon]

its not an automatic direct debit you set the process off when you click on their details after each clean so it it cant be taken by mistake or when its not been done, each payment is treated as a one off

payments can be set to come out automatically if you want but i never get the same week never mind the same day lol

 

[The window cleaning kid]

its not an automatic direct debit you set the process off when you click on their details after each clean so it it cant be taken by mistake or when its not been done, each payment is treated as a one offpayments can be set to come out automatically if you want but i never get the same week never mind the same day lol

That's great thanks, exactly what I'm looking for.

Does the customer have to confirm it each time at the other end?

 

[Gavin]

I think they confirm once and then it will come out when you request it after you have done the job. Other maybe able to clarify a bit more.

 

[The window cleaning kid]

This does sound good.

At the moment I leave a slip with bank details and it works half the time, but the other half need the slip and an invoice emailed, followed by a text lol.

Drives me nuts.

 

[Cghwindowcleaning]

This does sound good.At the moment I leave a slip with bank details and it works half the time, but the other half need the slip and an invoice emailed, followed by a text lol.

Drives me nuts.

Hi are you based in Welwyn?

Not sure if it's something your interested in but I have a days work over there for sale.

If your interested email me your details and i will send you more info.

Sorry to hijack thread.

 

[adamangler]

You can set it to come out automatic or just request it as and when you've cleaned it.

Mine are never the same day and quite often a week late so automatic wouldn't work for me.

Clean the house post a note, then when you get home open up GC And request payment. it send them an email to say money is coming out and it gets on your account approx 7 days later roughly

 

[Leeds]

You can set it to come out automatic or just request it as and when you've cleaned it.
Mine are never the same day and quite often a week late so automatic wouldn't work for me.

Clean the house post a note, then when you get home open up GC And request payment. it send them an email to say money is coming out and it gets on your account approx 7 days later roughly

Has it ever bounced Adam?

 

[adamangler]

Not once.

They can cancel it or I suppose their card could expire nor sure.

Never had it happen yet.

You don't use go cardless ? it's by far the best way to get paid

 

[The window cleaning kid]

How did you guys arrange this with existing customers?

I think some off my customers would be really up for it but others may think I'm up to some thing.

 

[adamangler]

Explain it to them.

To be honest I only have about 20% on GC

Need to try and push it myself.

I simply put it on my slips that it was my preffered method and for more info to visit my website. I have a page on there that explains in.

Tell them it's a direct debit that only comes out after you've cleaned. tell them they can cancel any time and they will always get a 7 day window from when they recieve the email to when it's debited. just make them feel like they are in control and its not a normal dd

 

[adamangler]

Explain it to them.

To be honest I only have about 20% on GC

Need to try and push it myself.

I simply put it on my slips that it was my preffered method and for more info to visit my website. I have a page on there that explains in.

Tell them it's a direct debit that only comes out after you've cleaned. tell them they can cancel any time and they will always get a 7 day window from when they recieve the email to when it's debited. just make them feel like they are in control and its not a normal dd.

Say is a one time set ho after which they can forget about. no more having to go online and send it manually no more having to be chased and best of all if they don't like it they can cancel really easy

 

[Leeds]

Not once.
They can cancel it or I suppose their card could expire nor sure.

Never had it happen yet.

You don't use go cardless ? it's by far the best way to get paid

Not sure how to introduce it! Most new customers are coming in over the phone or online these days!

 

[adamangler]

Not sure how to introduce it! Most new customers are coming in over the phone or online these days!

Well ask them after youve sealed the deal. I always ask if they can pay online so its easy to try and sell it at the time.

Failing that just put it on your slips like i do as your "preferred payment method"

a lot of new customers just sign up without any prompting, some old ones occasional just randomly set it up doing it that way

 

[Hawke]

Has anyone used the Payyr app that is run by GoCardless?

Can this be used in conjunction with your GoCardless account?

 

[The window cleaning kid]

I have written an email for clients I want to convert, do you think this explains the process correctly?

Thanks in advance.

Dear customer,

Pristine now have a new and easy way of making payments, this means no more pay slips and logging in to your bank each time a clean has taken place.

Pristine is now using a company called GOCARDLESS for its collections and we are having great success with signing new and regular customers up.

The process is using a direct debit system, that is provided by Gocardless, but unlike most DD, using GC you the customer are always in control, nothing can happen with out your verification after each clean and customers can cancel any time they like.

For cash payers nothing will change and also this is only another option of paying and is tailored to make life easier for every one.

When your windows have been cleaned, you the customer will be sent an email asking to approve the payment. Until you do so, the direct debit can not take place, keeping you in control.

It’s quick and easy for customers to approve these payments - customers need to click a button contained within the email. Once done, the payment will be made.

If this is some thing you would be interested in then please let me no and I can email the DD form over, also its worth mentioning that I my self will never receive your bank details, only the bank you bank with and the last two digits of your account number.

Gocardless are a very popular Direct debit system used by many window cleaners and other trade/ organisation across the globe.

Thank you for your business and taking the time to read this email, should you have any question please do get in touch

Kind Regards

 

[adamangler]

i dont think go cardless send them an email that they have to confirm, it just send them an email notification the payment is coming out

 

[The window cleaning kid]

i dont think go cardless send them an email that they have to confirm, it just send them an email notification the payment is coming out

There is an optional tick box stating

(Require customer to approve each payment)

 

[adamangler]

oh ok, i wouldnt bother with that personally because it defeats the point of using it over bank transfers.

 

[The window cleaning kid]

oh ok, i wouldnt bother with that personally because it defeats the point of using it over bank transfers.

Its a good point lol.

may have to edit that bit cheers Adam

 

[The window cleaning kid]

Redrafted

Dear customer,

Pristine now have a new and easy way of making payments, this means no more pay slips and logging in to your bank each time a clean has taken place.

Pristine is now using a company called GOCARDLESS for its collections and we are having great success with signing new and regular customers up.

The process is using a direct debit system, that is provided by Gocardless, using GC you the customer are always in control and can cancel any time you like.

For cash payers nothing will change and also this is only another option of paying and is tailored to make life easier for every one.

When your windows have been cleaned, I will then send off for the payment, and you will receive an email letting you know payment is coming out ,also I will still post a slip stating I have cleaned your windows.

If this is some thing you would be interested in then please let me know and I can email the DD form over, also its worth mentioning that I my self will never receive your bank details, only the bank you bank with and the last two digits of your account number.

Gocardless are a very popular Direct debit system used by many window cleaners and other trade/ organisation across the globe.

Thank you for your business and taking the time to read this email, should you have any question please do get in touch

Kind Regards