Sill Brush Head Or Normal

[Alex Gardiner]

RichardI'm not struggling with my 12" Gardiner brush. It's very easy and quick to use. The bristles splay out nicely. Most of my residential work is two story windows with 6 to 12 panes in each sash. So that's 12 to 24 panes per window. Earlier in this thread I said that you sparked my interest and that is still true.

Some people like Gardiner because they like what Alex likes. He designs and sells what works for him in his window cleaning business and hpoes that enough people feel the same way about his design as he does.

Hi Mike

I hope that you are keeping well. Glad the brushes are still working well for you. As you have said I do try and design what I like and then if others like them they buy them - simple formula that seems to work for us. Whilst we do sell a lot of brushes for WFP clients (about 8-9000 brushes per year) we cannot garuantee that all of our brushes suit all of our clients all of the time for all of their work! - This is why it is good to have a choice from many manufacturers.

 

[Richard]

Couldn’t agree more Alex, more the choice the better it is for window cleaners.

Happy New Year

Richard

 

[Alex Gardiner]

Customer loyalty to Gardiner’s was originally a tough nut to crack' date=' not so much these days, window cleaners are savvy, Gardiner’s use of forums to build his customer base then market them anything might be looked upon as commendable;[b'] I on the other hand have made a better product.[/b]
Richard

You forgot to add that this is in your opinion /emoticons/wink.png
Interesting to see your perception about our forum use to build client base. In reality forums users account for less than 10% of our client base. Most new customers have been recommended by a friend and have never looked on a forum for such information. This is why we never pay for forum banner adverts as they would reach a very small % of our clients. Our WFP supply website currently is the world's most highly visited window cleaning supply website (re: Alexa Nov 2012) and has been for the last 4 years - with this level of exposure to the internet the forums will always remain as just an interesting (and hopefully helpful) sideline way of communicating with some of our clients.

 

[Richard]

That’s Cool Alex, I should do some marketing. Maybe actively look for distributors I have 1distributer, but they contacted me, maybe you could email me all your contacts and there details that would be more than hopefully helpful that would be extremely helpful? (This is a great forum; I look forwards to your email.) /emoticons/wink.png

Tecbuk brushes are being used in over 14 different countries, all with repeat sales. After 2 years the product is well and truly proven and with out a single brush ever going wrong.

Richard

 

[Alex Gardiner]

That’s Cool Alex, I should do some marketing. Maybe actively look for distributors I have 1distributer, but they contacted me, maybe you could email me all your contacts and there details that would be more than hopefully helpful that would be extremely helpful? (This is a great forum; I look forwards to your email.) /emoticons/wink.png
Tecbuk brushes are being used in over 14 different countries, all with repeat sales. After 2 years the product is well and truly proven and with out a single brush ever going wrong.

Richard

I'm pleased for you /emoticons/wink.png
Having used your Tecbuk brushes on my own window cleaning round I can certainly say they are bullet-proof so would be surprised if any of your clients had managed to 'break' them.

We also have never done any marketing and have no 'paid-for' advertising whether online or offline - We have never attended a single trade show either. We find that if people like what you do then they just buy and recommend. Same with distributors, all have contacted us not the other way around. I am a great believer in organic growth not a business-led marketed growth.

 

[OoO]

Must admit I was recommend gardiner products when we started out.

I have gone from Clx to slx to extreme.

Every wfp co round here uses Alex.

I prefer recommendation any day over anything.

My dad bought an slx just before Xmas, now a worker wants to upgrade. So dad has put in an order today for another slx pole.

Swapping to the new red fan jets has saved me a fortune. As I know don't need to mess around with another trolley due to the water I am

Saving.

Just need Alex to make a bumper for the extreme brushes and a CARBON adjustable resineck.

I am still gonna try a tecbuk as I try most things that people recommend.

 

[Alex Gardiner]

Must admit I was recommend gardiner products when we started out. I have gone from Clx to slx to extreme. Every wfp co round here uses Alex. I prefer recommendation any day over anything. My dad bought an slx just before Xmas' date=' now a worker wants to upgrade. So dad has put in an order today for another slx pole. Swapping to the new red fan jets has saved me a fortune. As I know don't need to mess around with another trolley due to the water I am Saving. Just need Alex to make a bumper for the extreme brushes and a [b']CARBON adjustable resineck[/b]. I am still gonna try a tecbuk as I try most things that people recommend.

Hi Damo
Glad that you are getting on well with our products.

Thought you might like a heads-up that we have an all new gooseneck and brush connection range that may be just want you are wanting. We feel that this new range will revolutionize the way goosenecks and brushes are used with our poles. We are looking at a launch date of about March.

 

[spruce]

Hi Damo
Glad that you are getting on well with our products.

Thought you might like a heads-up that we have an all new gooseneck and brush connection range that may be just want you are wanting. We feel that this new range will revolutionize the way goosenecks and brushes are used with our poles. We are looking at a launch date of about March.

Hi AlexWhere do you get the time from to clean windows? /emoticons/biggrin.png

 

[Alex Gardiner]

Hi AlexWhere do you get the time from to clean windows? /emoticons/biggrin.png

Tell me about it! More and more of my firms work is sub-contracted out as I keep having to reduce my time on the glass.
I still clean some of my commercial contracts myself, which also helps me to continue to have time to test new concepts and prototypes - 2013 is going to be our busiest product launch year ever!

 

[OoO]

Must admit I was recommend gardiner products when we started out. I have gone from Clx to slx to extreme. Every wfp co round here uses Alex. I prefer recommendation any day over anything. My dad bought an slx just before Xmas, now a worker wants to upgrade. So dad has put in an order today for another slx pole. Swapping to the new red fan jets has saved me a fortune. As I know don't need to mess around with another trolley due to the water I am Saving. Just need Alex to make a bumper for the extreme brushes and a CARBON adjustable resineck. I am still gonna try a tecbuk as I try most things that people recommend.Hi Damo

Glad that you are getting on well with our products.

Thought you might like a heads-up that we have an all new gooseneck and brush connection range that may be just want you are wanting. We feel that this new range will revolutionize the way goosenecks and brushes are used with our poles. We are looking at a launch date of about March.

Awesome, can't wait for that!

Even using an Clx 4 for conservatory roofs has made me money. Such a small pole is so easy to work with. And the price, just crazy cheap.

 

[mark m]

Awesome' date=' can't wait for that! Even using an Clx 4 for conservatory roofs has made me money. Such a small pole is so easy to work with. And the price, just crazy cheap.[/quote']

i agree a great little pole

 

[Ssierragls]

Hi Ssierragls,Thanks for your comments; you are entitled to your own opinion, but some window cleaners on forums are heavily influenced and just parrot comments about certain products. You have tried my brushes, so any impartial comments you make are fair, although I do believe you a big fan of Gardiner’s, and do struggle with impartiality when making comments on forums, I read a lot of your post.

I don’t sell to 90% on window cleaners on all the forums, but I do sell to more than 10%, I can’t speak for my customers, so I don’t see how you can speak for 90% of all window cleaners on all the other forums. No one likes criticism, but I do welcome constructive criticism on the brushes and all impartial comments are welcome including yours. I just have to read between the lines in your post.

Happy New Year

Richard

Hi Richard, in reply to yu about post.

I am a gardiners fan and currently have an slx pole with an extreme brush, but I think the fact that I spent £50 on one of your brushes when they were new to the market show that I am not biased towards them (I realise there are people that feel the the need to loyalty to gardiners when new products come out regardless of wether they are better or worse) as I am always looking for the best equipment to help me work the best I can, so I feel that I do not struggle with impartiality, and the is nothing written between my lines that you need to read.

With regard to the "90% of window cleaners" I was referring to the 90% that have purchased you brush the comment on forums, not 90% of window cleaners.

You also seem happy to sell to only 10% of window cleaners, which I feel is your problem, and this is why you do not like the negative comments made about the brush and are always on the defensive with your replys.

If you were to take the comments on board, and modify your brush to make it lighter, to compete with the weight of the extreme, even at the detriment of the cleaning capabilities that you claim, and also make the stock not so hard, then genuinely feel you would have a brush that even the most ardent gardiner fans would want to buy.

You need to make a brush that your potential customers want, and not what You say they need. You have say as may times as you like that your brush is the fastest, newest cleaning brush in the world, but to a lot of people, if not the majority, the weight of the brush is the most important factor, and I feel that is something that you cannot comprehend, and therefore ignore all the people that say weight matters.

Please don't feel that this is an attack on you, but is constructive critism, and if you were to take it on board, your potential customer base could be far bigger than it currently is.

 

[mark m]

Hi Richard, in reply to yu about post.
I am a gardiners fan and currently have an slx pole with an extreme brush, but I think the fact that I spent £50 on one of your brushes when they were new to the market show that I am not biased towards them (I realise there are people that feel the the need to loyalty to gardiners when new products come out regardless of wether they are better or worse) as I am always looking for the best equipment to help me work the best I can, so I feel that I do not struggle with impartiality, and the is nothing written between my lines that you need to read.

With regard to the "90% of window cleaners" I was referring to the 90% that have purchased you brush the comment on forums, not 90% of window cleaners.

You also seem happy to sell to only 10% of window cleaners, which I feel is your problem, and this is why you do not like the negative comments made about the brush and are always on the defensive with your replys.

If you were to take the comments on board, and modify your brush to make it lighter, to compete with the weight of the extreme, even at the detriment of the cleaning capabilities that you claim, and also make the stock not so hard, then genuinely feel you would have a brush that even the most ardent gardiner fans would want to buy.

You need to make a brush that your potential customers want, and not what You say they need. You have say as may times as you like that your brush is the fastest, newest cleaning brush in the world, but to a lot of people, if not the majority, the weight of the brush is the most important factor, and I feel that is something that you cannot comprehend, and therefore ignore all the people that say weight matters.

Please don't feel that this is an attack on you, but is constructive critism, and if you were to take it on board, your potential customer base could be far bigger than it currently is.

i total agree with you have you been watching my video ref tecbuk brush you sound like me /emoticons/biggrin.png

 

[Ssierragls]

I think I did see it, that is what a lot of aerial brush users feel, and they are only comments that would improve the brush for the actual user.

 

[Belfastcleaning]

Hi Peter

Whilst I am glad that you have found a brush that suits your personal working taste it does not mean that you are experienced with all of our brush range - With regard to your experience of our brushes you have only tried two of the mono-filament DT versions. If maximum scrubbing and rinsing off the glass is what is required then our long-standing client favourite is the Super-Lite DT Flocked brush which provides exellent scrubbing the equal of anything you have tried in the world of WFP brushes so far.

Hey Alex, yes you have just so many brushes! But never got round to the flocked.. How would you rate them against the full boars hair for scrubbing power? I appreciated all your help before when I was having problems with brushes, and as I was new to wfp it was just all trial and error.. But, after i tried the newer version you sent me, it just didnt make me feel any better.. Now I am very comfortable with my set up and technique.. Absolutely love my new SLX, don't think I'll go composite again.. but on the end will stay the tecbuk as I much prefer it.

P.s. I also butchered the backpack!! I cracked the empty hole cap and it just kept leaking so have now made a trolley out of it! The battery life is brilliant for such a small battery

 

[Alex Gardiner]

Hey Alex, yes you have just so many brushes! But never got round to the flocked.. How would you rate them against the full boars hair for scrubbing power? I appreciated all your help before when I was having problems with brushes, and as I was new to wfp it was just all trial and error.. But, after i tried the newer version you sent me, it just didnt make me feel any better.. Now I am very comfortable with my set up and technique.. Absolutely love my new SLX, don't think I'll go composite again.. but on the end will stay the tecbuk as I much prefer it.
P.s. I also butchered the backpack!! I cracked the empty hole cap and it just kept leaking so have now made a trolley out of it! The battery life is brilliant for such a small battery

Each to their own! If you want to send back the last brush I sent you to trial I could swap it for the Flocked so that you can see what that is like - we have sold in excess of 10,000 of these versions in the last few years so they are pretty popular despite the rise of the mono-filament versions. Although I have never used the Tecbuk boars hair brush (just their standard polyester versions) I have tried several other brand boars hair brushes and found them to be very hard work although they do scrub well. The Flocked brush, in my opinion, compares well, but the ultimate comparison would need to come from a user.
Do you need a new cap for the empty spout - I'm sure I could let you have one for free! The batteries are pretty good on these being 9AH versions.

 

[mark m]

Each to their own! If you want to send back the last brush I sent you to trial I could swap it for the Flocked so that you can see what that is like - we have sold in excess of 10,000 of these versions in the last few years so they are pretty popular despite the rise of the mono-filament versions. Although I have never used the Tecbuk boars hair brush (just their standard polyester versions) I have tried several other brand boars hair brushes and found them to be very hard work although they do scrub well. The Flocked brush, in my opinion, compares well, but the ultimate comparison would need to come from a user.
Do you need a new cap for the empty spout - I'm sure I could let you have one for free! The batteries are pretty good on these being 9AH versions.

I would not bother to ask for it back Alex as i think Belfast should send it to me cheap /emoticons/biggrin.png

 

[Dodger]

I would not bother to ask for it back Alex as i think Belfast should send it to me cheap /emoticons/biggrin.png

You've got about a million ya greedy bugger

 

[Belfastcleaning]

Each to their own! If you want to send back the last brush I sent you to trial I could swap it for the Flocked so that you can see what that is like - we have sold in excess of 10,000 of these versions in the last few years so they are pretty popular despite the rise of the mono-filament versions. Although I have never used the Tecbuk boars hair brush (just their standard polyester versions) I have tried several other brand boars hair brushes and found them to be very hard work although they do scrub well. The Flocked brush, in my opinion, compares well, but the ultimate comparison would need to come from a user.

Do you need a new cap for the empty spout - I'm sure I could let you have one for free! The batteries are pretty good on these being 9AH versions.

Thanks for the offer Alex but, I traded the brush for a pump controller, also sold my first med mix too!!! Haha.. I still have a stiff dual trim superlite I don't mind swapping /emoticons/wink.png

I really only need a brush with that amount of scrubbing power maybe once or twice a week, maybe more if I'm lucky ( just when I get a new customer ) .. My 4 weekly work sometimes the windows don't even look dirty and just need a quick wipe, very rarely do I come across something that my maintenance brush can't remove as quick as I'd like, so I have now put Velcro on the brush stock for these times..

I was actually going to contact you about a replacement, but I have no side door on my van and it was a nuisance filling my backpack up. I made another trolley and loved using it and being able to just swap the barrels over.. So I just took it all apart and built a gardiners trolley!

 

[Richard]

Hi Richard, in reply to yu about post.
I am a gardiners fan and currently have an slx pole with an extreme brush, but I think the fact that I spent £50 on one of your brushes when they were new to the market show that I am not biased towards them (I realise there are people that feel the the need to loyalty to gardiners when new products come out regardless of wether they are better or worse) as I am always looking for the best equipment to help me work the best I can, so I feel that I do not struggle with impartiality, and the is nothing written between my lines that you need to read.

With regard to the "90% of window cleaners" I was referring to the 90% that have purchased you brush the comment on forums, not 90% of window cleaners.

You also seem happy to sell to only 10% of window cleaners, which I feel is your problem, and this is why you do not like the negative comments made about the brush and are always on the defensive with your replys.

If you were to take the comments on board, and modify your brush to make it lighter, to compete with the weight of the extreme, even at the detriment of the cleaning capabilities that you claim, and also make the stock not so hard, then genuinely feel you would have a brush that even the most ardent gardiner fans would want to buy.

You need to make a brush that your potential customers want, and not what You say they need. You have say as may times as you like that your brush is the fastest, newest cleaning brush in the world, but to a lot of people, if not the majority, the weight of the brush is the most important factor, and I feel that is something that you cannot comprehend, and therefore ignore all the people that say weight matters.

Please don't feel that this is an attack on you, but is constructive critism, and if you were to take it on board, your potential customer base could be far bigger than it currently is.

Thanks for your input, you’re probably right, I should give the customer what they are asking for.

But, I’m a window cleaner first; my brushes came about so I could make more money window cleaning. If I thought reducing the weight by 50grams will earn me more I would have done it. What you are talking about is me making a lighter brush, possible compromising the performance (compared against the Aerial brush), and then go and sell it to window cleaners based on it being the lowest in weight, that’s not good enough for me.

I’m sure there are many hundreds of window cleaners on forums who now want lighter brushes, but, window cleaning is a service based on time, I needed a faster cleaning brush, lighter weight is good, but not at the expense of cleaning speed and earnings.

Takes me longer to get the hose into position or reel it in than it does to do the window cleaning on some jobs, extending the pole even seems to take longer, window cleaning for me is so quick and very easy. Honestly if you use wfp on commercial work (you should be using wfp on commercial work) and you can’t hit £60 per hour, and occasionally £80 plus per hour each day, why? Then if you can do it a bit each day, why aren’t you doing it all day?

You see I’m a window cleaner first, wfp brush maker 2nd, the day Tecbuk can earn me more money than window cleaning, I will make & sell you what you want (with a smile) /emoticons/smile.png

Richard

 

[Ssierragls]

Thanks for your input, you’re probably right, I should give the customer what they are asking for.
But, I’m a window cleaner first; my brushes came about so I could make more money window cleaning. If I thought reducing the weight by 50grams will earn me more I would have done it. What you are talking about is me making a lighter brush, possible compromising the performance (compared against the Aerial brush), and then go and sell it to window cleaners based on it being the lowest in weight, that’s not good enough for me.

I’m sure there are many hundreds of window cleaners on forums who now want lighter brushes, but, window cleaning is a service based on time, I needed a faster cleaning brush, lighter weight is good, but not at the expense of cleaning speed and earnings.

Takes me longer to get the hose into position or reel it in than it does to do the window cleaning on some jobs, extending the pole even seems to take longer, window cleaning for me is so quick and very easy. Honestly if you use wfp on commercial work (you should be using wfp on commercial work) and you can’t hit £60 per hour, and occasionally £80 plus per hour each day, why? Then if you can do it a bit each day, why aren’t you doing it all day?

You see I’m a window cleaner first, wfp brush maker 2nd, the day Tecbuk can earn me more money than window cleaning, I will make & sell you what you want (with a smile) /emoticons/smile.png

Richard

I appreciate that you make the brushes in your downtime, but you have backed up the point I made, you down want to decrease the cleaning capability by reducing the weight and number of bristles because you don't want to work with a brush that isn't as efficient as your current brushes, BUT this wouldn't bother the majority of window cleaners.

For example, if you were to go on CIU and do a poll you would probably find the majority use extreme brushes, which in your opinion do not clean as well as the aerial. Now that should tell you that weight is the most important thing when it comes to brushes, as long as they clean properly too. As I have said I use and extreme brush and can fly over the glass as still archive perfect results.