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Showing content with the highest reputation since 02/20/21 in all areas

  1. HWCS

    How far do use travel

    Im like this now, if a jobs a cpl miles more than i travel i assess can i get more work there, if i dont think i can i pass on the job. A few months ago i had a call from a lady in a village 3 miles further than a village i go to, when i said i dont go as far as your village she got all arsey saying but you go to ***** and we are only 3 miles further, she couldnt grasp the concept that we have to have a cut off. She then posted on a local group for the village that i do go to that i refused to quote her even though i offer free no obligation quotes, so i postes that i was very sorry
    7 points
  2. cleaniac

    How's everyone getting on??

    My financial year goes from April to March, so weirdly enough I'm coming up to my last month before the new financial year. Work has been pretty much consistent all year for me, I'm down a little on the prev year due to lack of extra jobs due to COVID ( cancelled internal cleans etc) but if I am being honest I have really enjoyed having extra time with the family and still being able to work. I often say that after 20 years in this game I have a love hate relationship with the job, but over this past year i have realised just how lucky I am to have an established business that has
    6 points
  3. JBC

    Oil on brush head

    A couple of days soaking in neat degreaser and the supreme is back in business, thanks for the suggestions chaps
    5 points
  4. spruce

    Orange Staining removing tips

    We all come across this from time to time. Your job is to clean the windows, not do a UPVC restore. We often get paint splatter on the window frames and cills from the customer/neighbour painting a nearby wooden boundary fence. We don't touch those marks either although I will get the scraper out the remove any blobs from the glass. Its the same from painting wooden decking. We have many examples of this on our round which have been there for years. We also have a customer who sticks notices on his front composite door with packing tape. We put the brush over the door but don't touch
    5 points
  5. HWCS

    Water fed pole commercial vs residential

    My thread is my journey in business from day1 to where i am now, there is so much advice in that thread not from me but from the wealth of knowledge of other forum members. Watch youtube, i must have watched 200hrs so far, and i still do, only today i had to go on youtube to see how to calibrate my controller/pump.
    5 points
  6. Clarkus

    How's everyone getting on??

    Hey lads, haven't been on the forum in what seems a lifetime. Just wondering how everyone's getting on with work? Personally, since the whole Covid thing turned up I've been flat out!!! I did take a bit of an easy winter as I was completely bust but the phone hasn't stopped ringing the past few weeks. I'm tending to get a lot more roof cleaning jobs at the moment (not bad for someone with a fear of heights ). Currently about to start employing to get through the workload ahead of me but got a feeling this is going to be a good year business wise.
    4 points
  7. AGlassAct

    Sky Vac Mod for pole storage

    As a single operator I often struggle with the poles on my sky vac, I often find it difficult to have them on hand and add them without bending down and nearly dropping the already extended sections. Had a bit of a play this morning with some left over fascia cover board I had. Used some 3/4” clips and a couple of bits of thin sheet metal to make a 90 degree bracket that clips on to the front ‘tipper’ rail. The idea was to be able to leave the bracket on but it’s not necessary so I might remake it so the poles sit in the slots a bit further adding a bit more stability when wheeling the vac aro
    4 points
  8. Part Timer

    Pure water leaving runs ?

    If the last cleaner did them traditionally it could be soap leaching out of the rubbers
    4 points
  9. Den

    New roller guides

    Mate of mine fabricated this roller guide for my rear hdreel, I prefer my 3D pull out reel guide which sits on my tank and pulls out the side door but this rear guide was the only alternative as didn’t have room for the pull out guide plus a pull out guide wouldn't go under the door like this one does works well.
    4 points
  10. Part Timer

    How's everyone getting on??

    We do a building for a local Armed Forces Charity, ex service personnel that are down on heir luck that live their, free of charge. It takes us 20 minutes and the people that run the charity always post pictures of us doing it on their FB page. We seem to get quite a few enquiries from the area after each post. Might be a coincidence but I think it's linked.
    4 points
  11. Skxawng

    2x 1000ltr IBCs

    It can be as simple as having a pipe connecting them at the bottom. Water will find it's own level and they will both fill and empty equally. They can be on the same level. If you have a pipe connecting them at the bottom outlet, they need to have a breather pipe or have the lid a little loose to work though to avoid vacuum problems as the air needs to be able to move in or out also. If you want one to fill first and then fill the other as an overflow, just have a pipe connecting the tank near the top of the first one to the bottom of the second one.
    4 points
  12. Part Timer

    How's everyone getting on??

    Well hopefully working 10 days a month you have managed to cover your costs. Not many other jobs out there would do that.
    4 points
  13. Iron Giant

    How's everyone getting on??

    A bad start to the year because of snow and freezing temps, but nice a busy picking up a few jobs here and there but much better priced window cleaning jobs on the whole, I am bumping my newly priced work by around £2 on each job over what I have previously, a 4 bed house the other day I charged the previous owner £12.50 new owners £14 and they where happy with the price, quoted another house of a decent size at £20 with £ 40 for the first clean will see if I get it they have been in there almost 2 years
    4 points
  14. Pjj

    Upto 50 customers

    Glad you got it sorted , we all have days like that now and again
    4 points
  15. spruce

    Orange Staining removing tips

    So have we, but these are not our 'monkeys.' Unless we have been specifically asked to remove the paint/varnish and we charge extra for it then don't touch it. What happens if you do someone a favour and attempt to clean the varnish off and you damage the UPVC in the process? When you quote for a new job we always thoroughly inspect the property before starting any work. If we see this then we just tell the home owner that this is out of our area of expertize. Have the customer fill out a damage waiver to not hold you responsible for any damage you might cause removing the paint if
    4 points
  16. NoName

    Upto 50 customers

    Spot on, I've got a multistack toolbox with pretty much all my tools in - life (stress)saver - rather than keep them at home, they permanently live in my van...I would also recommend getting spares for most of the kit, yes two poles or al least 'the' worn out one...connectors, o rings, jubilee clips tape etc fittings etc, hoses etc - stuff breaks/wears out and will fail when you least want it do - if you have spares or kit to effect a work around it takes all the sting out of it
    4 points
  17. swc1

    Upto 50 customers

    Always carry a set of tools, just incase they are needed on the spot for quick repairs.
    4 points
  18. HWCS

    Upto 50 customers

    Well first day today out with the new part timer. Had a horrible start to the day when my 15month old leisure battery didnt wanna play ball and dropped down to a lowly 10.5 which ment we could only run i set up. So while i was cleaning i sent the lad round the estate with a fistful of flyers. I got through the first set of houses very slowly, picking up 3 new customers on that road from his flyer dropping. Then jumped into the van and a quick call to the window cleaning guru that is @Pjj for a quick chat about my battery issue and as suspected it was just my battery that on
    4 points
  19. Den

    Hot water stats good or bad.

    Little update 10 hours on 62 degrees uninsulated tank and van still plenty of thermostat turning power up once insulated probably wind back the thermostat a touch. Reckon the 2kw is plenty powerful for my 325l got good advise from @Davy G he has a 650l and only completed (so far half) of what he has 3xplained to me, insulation next weekend. @dazmondlooks like your guess was wrong with the immersion times I’m getting much bigger temperature in a much shorter time than you stated. I know the temperature last night wasn’t extremely low but I haven’t insulated my van or tank yet
    4 points
  20. HWCS

    Upto 50 customers

    Worked 6hrs today and never took the van off the drive Cleared the back of the van excluding the LB B2B charger and tank, repositioned 2 pumps 2 controllers 2 reels and repiped the lot, routed all the electrics tidy. First day tomorrow as a 2 man team, will take a few pics of van tomorrow, a fewlittle tweaks to do but theyll wait a bit
    4 points
  21. ched999uk

    Water fed pole commercial vs residential

    Click the thread title 'Upto 50 customers' or this https://windowcleaningforums.co.uk/topic/29052-upto-50-customers/ It's about how @HWCS started and how long it took him to get customers etc. It's a good read about someone starting out. Give him credit he did put in the leg work!!
    4 points
  22. Part Timer

    Best poles for combined wf and trad use

    I think Gardiners do an adaptor that allows you to trad with a WFP
    4 points
  23. spruce

    Powered hose reel killing battery

    How and how often do you charge them? In the Yatching world AGM don't seem to be that much better than lead acid leisure batteries in their application. @Pjjhas a strictly recharge every night policy and this works for him. The problem with so many window cleaners is that they don't do this and rely on a split charge relay to recharge their batteries.
    4 points
  24. Davy G

    TEC3M Split charge relay

    From my experience I wouldn't consider anything other than a Durite SCR. They seem to be robust and totally reliable and are fitted to emergency vehicles. I had one professionally fitted to the work van a few years ago. Then I bought a complete kit online for the campervan with everything I needed and enough cable to go up to 5 meters from the starter battery to the leisure battery. I fitted this one myself, taking my time, being extremely careful and checking and double checking everything as I went. It was easy enough. I believe they are British made, which is very important to me. For quali
    3 points
  25. tench0771

    Sea spray on windows

    Most of my work is coastal forget tfr soap just pure water lots of scrubing and rinsing hot water is best but cold will be ok scrubbing and rinsing is the key and lots and lots of it
    3 points
  26. HWCS

    How's everyone getting on??

    Isnt it odd how different areas seem to have different responses from different forms. Personally i dont have a website, i dont really see the need for one, i have Google business (or wtf its called) but get next to nothing or any interaction from it, but my facebook is really lucrative, i dont do paid adds (have done a cpl with not great sucess) but i occasionally share a post from my facebook page to the local selling or village/town groups and always get good response from them. 100% my biggest sucess was 10k flyers hand delivered by my wife when i first started and now everytime
    3 points
  27. Pjj

    Pure water leaving runs ?

    Some windows can be problematic evan after many cleans , my advice would be clean the window frame and the glass rinse move on to the next window and do the same, once the previous window frame is reasonably dry ( stopped running water down the glass ) then just clean the glass carefully not getting water on the frames rinse carefully this I have found will give spot free results .
    3 points
  28. Dave B

    Which Gardiner Brush

    I use extremes for everything and will use the same brush on fascias etc then go straight to the windows. As long as its rinsed the windows will be fine and the brush will be clean in a couple of windows.
    3 points
  29. Mark75

    How's everyone getting on??

    I feel you Mate , I could say Snap , I got 2 Younger ones 1 Autistic in and out of school its Crazy , when not in School have to look after him then the other one went back last week due to struggling and the school being Empty , So am thankful that 1 has gone so had to turn work away when the phone does Ring at times , Then they find someone so been a Nightmare as well, like you I started mid last year so no Help from the Goverment and its all Mostly one off Cleans putting a round Together can take Years and that's having a hassle free life , so I feel for you all I can say Is hang on in th
    3 points
  30. HWCS

    How's everyone getting on??

    Im pretty much the same as this, should have done my 2 days in Fakenham on 8/9Feb but wont be there till next Tue/Wed but had a week booked off the following week so once im done next week im back on track. Have kept my customers all upto date with hold ups via my facebook page and a txt message. Great customers have all been understanding, even first time customers that are waiting on first clean have all been understanding.
    3 points
  31. mike007

    How's everyone getting on??

    Same here, my schedule is all over the place, but hopefully by next week every thing will be back in order. As many, I have little areas of work, so disruption causes more zigzag travel and time due to not finishing a particular area on the day meaning going back when can and so disruption. But got a good customer base, so am happy.
    3 points
  32. mike007

    Average customer retention?

    All depends on the type of customer and how you get them. Be it you make first contact, they coming to you, lead generation etc. I got 3 walk ups last quarter, who have all now cancelled, and I had a feeling they would even before the first clean, but due to upheaval of last year, took them on just for the money, where normally I would of passed. Getting customers and good customers are two different things. And also whether you contact them before your scheduled visit. Easier to cancel via text than face to face.
    3 points
  33. NewGuy

    How's everyone getting on??

    Been struggling myself. Only started up a year ago and then schools closed for 6 month, then kids went back to school in Sept and their bubble had to isolate for 2 weeks just before Christmas. Then we had the Christmas holidays and school closures yet again. Then my ex wife got coronavirus and had to self isolate for 10 days when the kids were in my care and I couldn't work for 10 days straight! As a single parent of two primary aged school kids, I am having to take time off for homeschooling and can only work say 10 days per month when the schools are closed. Hopefully from 8 Marc
    3 points
  34. Master Jedi Alejandro

    How's everyone getting on??

    Glad it’s going well for you both! Still struggling to get going this year as the weather has been atrocious! But hoping by mind March we’ll be caught up and able to start growing again.
    3 points
  35. Pjj

    Gutter Cleaning Business for Sale

    And he only joined the forum 20 hours ago and first post is trying to sell stuff must think we are all mugs
    3 points
  36. Iron Giant

    Water fed pole commercial vs residential

    Ionics are and have always been the most expensive wfp supplier and wouldn't consider getting a brand new system from them whether I was a newbie or 13 years into wfp like me, You are based in Birmingham so the cleaning warehouse is the closet to you so makes sense to get a quote from them plus if they fit a system for you, you could just go home and put your feet up instead of trying to pass the day away walking around streets with nowhere open to pass the time. I think @Master Jedi Alejandro had a system fitted by Ionics sister company or other arm or whatever it is and there syst
    3 points
  37. HWCS

    Upto 50 customers

    Yeah running both set ups on a single battery. On locations where i only have i house perstop ill send him about to flyer the road. Exactly as you said though, him flyering while i was cleaning paid dividends. Literally just came off the phone from another on so his £115 of work has just gone upto £135 of new work Yeah let him loose on 3 houses all next door to one another, normally takes me 40minutes took him 65minutes but hell get quicker, like i said to another windy, there was a time when we all didnt know how to wiggle a pole
    3 points
  38. swc1

    Orange Staining removing tips

    Stain is almost in impossible to remove without damaging the surface of the frame. I normally just inform the customer of the situation. Most understand and reach out to the company or person that did the staining job. Hope this helps
    3 points
  39. ched999uk

    Water fed pole commercial vs residential

    Be very careful as there are many many new starters and gaining customers takes time and lots of effort. So you need to ensure you have money to live and pay loans till you get customers - maybe 2 years to get decent round. If I were you I would invest as little as you can and work out of your car, see if you can gain customers and then invest once you know your local market. Have a read of @HWCS thread here He did an amazing job getting customers and put in huge work - before covid that is.
    3 points
  40. Pjj

    Oil on brush head

    A bit of washing up liquid in a bowl of warm water and run your fingers through the bristles , or Virosol or similar in warm water let it soak if needs be , hopefully will remove it .
    3 points
  41. Davy G

    Hot water stats good or bad.

    I wouldn't bother with turning up the heat too much until you've got the insulation done. You will waste a lot of electricity heating an un-insulated tank. I know you said you can't insulate underneath because the tank is bolted down. I'm wondering if you could slacken the bolts and raise and support the tank one end at a time and get some rubber matting underneath. Even if you had to replace the bolts with longer ones of the right strength and quality. Insulate the life out of the tank. Why not? It doesn't eat or drink anything, costs pennies and takes up almost no room. Only when that's done
    3 points
  42. Part Timer

    Hot water stats good or bad.

    Once you have heated the reel hose you won't lose as much heat. On the flip side once the outer tank is warm you will be then warming the back of your van. If you run your water for 10 minutes at the start the temperature will be hotter at the brush then when you first started. As you have said until you've insulated the tank any numbers now aren't really relevant. Once insulated you could always turn it up a notch or 2, just a learning curve mate.
    3 points
  43. Cookie

    Which Gardiner Brush

    He's cleaning the outside of the gutter - not the inside. I use the same brushes for gutter/soffit cleaning as for window cleaning it's never been a problem.
    3 points
  44. spruce

    What Ionic Pole and Clamps?

    All of those clampslook like they have no adjustment left. You might try to open the gap carefully with a 1mm cutting disc on an angle grinder but take the bolt out first for obvious reasons. I did that with some Gardiner clamps once long before Smart clamps became available.
    3 points
  45. Pjj

    Trad equipment for a start up

    unger trad kit is good you won’t go far wrong with it .
    3 points
  46. Den

    Question for Immersion heater users.

    My old best mate today installed my immersion went smoothly no hiccups have got it on switched on for a few hours a little trial run, just got to insulate tank now.
    3 points
  47. Den

    Decent good quality transfer hose

    @Iron GiantOnly just got around to putting the new transfer hose on extremely lightweight and flexible initial thoughts not good, but I have bent squashed and kinked with force and it’s just bounced straight back to shape think I’m going to like it
    3 points
  48. GVS Julia Martin

    Beginner Gutter System Complete Setup Advice

    Currently we sell non electrical globally. We haven’t the facilities where we are to facilitate global distribution. However we are relocating this year and are in discussions behind the scenes to take our systems globally with distributors who have contacted us. I’ll cover the poles and camera. We do not sell the 44mm carbon fibre composite poles with any of our cyclonic machines. We feel with higher airflow a more rigid and robust pole is required for tougher debris. Our composites are a 50% carbon fibre and 50% fibre glass mix, they’re a 1.5m pole and weigh 330g. There is mi
    3 points
  49. GVS Julia Martin

    Gutter Vacuum Systems Product Advice

    Hi Guys So as some of you will know, across social media I receive many tags on the groups within the industry to discuss our products for gutter clearing. Here on the WCF I answer queries when I am tagged so I am always happy to help and advise you, this means you're getting it straight from the horse's mouth so to speak rather than encounter misinformation. I thought I would do something especially for the members of this forum and and allow you to ask me any questions you like about our history, our products and the differences between the systems, the types of poles we sell, cam
    3 points
  50. HWCS

    Upto 50 customers

    Seems an apt time for an update. Have found myself picking up customers hand over fist since covid (we must be one of the few industries to have benefited from people being home more) some of my busy days have turned into a day and a half, and i dont like turning people away so decided a while ago to put on a part timer, ordered a 2nd person set up and its now all arrived, so yesterday (Thursday) i took out a lad who just wanted a few days here and there as id been let down by the lad that was going to come with me. He got on really well, i sent him a few links to youtube vids at beg
    3 points


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