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  1. Part Timer

    Part Timer

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    • Points

      42

    • Content Count

      3,464


  2. Pjj

    Pjj

    Member


    • Points

      41

    • Content Count

      2,386


  3. Davy G

    Davy G

    Member


    • Points

      32

    • Content Count

      249


  4. steve garwood

    steve garwood

    Member


    • Points

      24

    • Content Count

      4,504



Popular Content

Showing content with the highest reputation since 17/06/19 in all areas

  1. 9 points
    steve garwood

    Price rise after 5 yrs.

    Only one word required, goodbye
  2. 8 points
    Pjj

    window federation or association

    I dont think either is really any benefit to us , what do they actually do ?. Apart from charging some sort of fee to be a member all they are doing is making money from us ?... I stand to be corrected but don’t see any need to belong to any of theses body’s .
  3. 7 points
    Green Pro Clean Ltd

    Price rise after 5 yrs.

    I've said it a dozen times. Once a year 50p per job when the budget get announced. Like everything. You have to train customers. Get them used to it. Say you got 300 customers and toy do a 50p bump you have an increase of £150.00 5 customers on say £15 say they won't stand for it and drop you you just lost £75.00 of business but you are still £75.00 per month better off with 5 extra slots available for decent paying customers. All in £900 per year better off before those 5 have been replaced. Now you replace them with 5 jobs at £16 that's another £960 per year All in a 50p pay increase every year sees you better off by over £1800 per year. Not bad for the sake of a 50p piece right?
  4. 6 points
    Davy G

    Sign writing. selling your business

    This is ours.
  5. 6 points
    chris clean

    Price rise after 5 yrs.

    Normally I am polite with people that leave for whatever reason and just say thanks for your past custom if we can help you in the future please get in touch. But this guy would annoy me with his stupid comments. My response would be a dig like this.... thanks for your message although all my other customers have been happy with my minimal price rise I completely understand not all can afford to pay slightly more and need to go with someone cheaper. All the best
  6. 6 points
    Den

    Price rise after 5 yrs.

    The last 10 days I have removed a couple of clients but added 6 new ones honestly the last year I have culled many, especially the ones that think we are subhuman the fella sound like he think's he is super human giving you increase percentage from this month price to next month without considering the last 5 years service you have provided (you must have done a good job btw) as he sounds like he would have been on your case otherwise., honestly I have a couple jobs that are underpriced but they are really nice people and got me a tonne of work, people with that attitude can go a jump as far as I'm concerned.
  7. 6 points
    Part Timer

    Price rise after 5 yrs.

    This very much depends on your financial circumstances, my reply. It actually equates to 3% per annum but to save putting them up every year I wait till it's a round number. This has cost me money over the last 5 years and I very much doubt you haven't had a pay rise in this time. Good luck with the traditional window cleaner, I hope he is as good and as reliable as I've been. Regards
  8. 5 points
    Part Timer

    Carry a garden hose as part of your van system ?

    I promise you if you clean a glass conny roof by blasting it with tap water and then rinsing with pure will save you at least an hour on the job and a few hundred litres of pure.
  9. 5 points
    Suhrly

    Price rise after 5 yrs.

    I hadn't put my prices up in 4 years. So I put all monthlies up £2. Got to this one customer who was an absolute helmet. When I told him about the rise his reply was, 'I don't want to pay that for my windows'. Fair enough mate, bye bye. Sure enough 3 months later he comes out while I'm doing the neighbours all smiley, 'can you start mine again mate I've tried doing them myself but they're a right chew on''. To which I replied, 'sorry mate you've been replaced and I'm not taking on'. Soon wiped the smile off his face as he slunk back into the house. D**khead people (I'll not even call them customers) can do one. No one needs that in their life.
  10. 5 points
    Maund

    just did the first quote...

    When I first started I used to offer 2, 4, 6 or 8 weekly. At the start I didn't see an issue offering that. After roughly 80 customers in, I realised I couldn't continue offering that as I was here there and everywhere. I now only offer 6 Weekly only, so now I work in a certain radius each week. Sticking to only 4 or 6 Weekly only from the get go will be easier for you. When you are out quoting, go in all confident like you have been doing it for years. Customers might turn you down if you give out newbie vibes.
  11. 5 points
    Pjj

    Price rise after 5 yrs.

    I don’t know how many customers you have but people with this type of attitude you can well do without, dump and move on ,it takes many years to refine a round and get rid of the dross , onwards and upwards
  12. 5 points
    Incheck

    just did the first quote...

    Oh dude dont go for the customer picks their own schedule malarkey, get it on a straight monthly or 6 weekly and dont budge on it. Anything to avoid confusion later down the line. You need a regular income and to be able to plan your finances. One offs fair enough take them but charge a premium would be my advise. Dont worry about it not being accepted dude, we all have to face that. You wont pay your own bills on underpriced work better to be brave from the start. We nearly went bust after 6 months it can happen easily, if its not profitable then it will soon tell. I dont know what your set up is but think of what you've spent already and how you're going to recuperate it. Hate to say it but the way i see things is if i’m using a £500 pole £35 brush head, pumps £££ van ££££ insurances £££ maintenance spares and repairs work clothes diesel resin ££££ money flying out left right and center before your take home pay then its rent bills council tax food etc etc. underpriced work just wont cut the mustard 🤷‍♂️ Stay strong man. Wish you all the luck i can
  13. 5 points
    Incheck

    just did the first quote...

    If thats your first quote then you should be proud of yourself just for pricing confidently, no matter if you get it or not, it sounds realistic and if you build a business on realistic prices youll thank yourself in the long run. I priced similar size houses at 10 or 15 pound starting out 🙈 luckily not too many, maybe have 6 seriously underpriced ones left but thats a number i can cope with
  14. 5 points
    Apw1210

    Off your trolley

    Good afternoon all, hope you're all well. Ive just started building another water fed pole pump trolley and control box. Ive had an electronics background since i was a kid and wanted to pass on a few valuable tips which may be of help to anyone wishing to create thier own kit Im using the "Handy" brand of folding sack truck like many others have done. If you want to build a trolley the correct size electrical enclosure box for the Handy sack truck is 300x220x120mm Top tip If you'd like to achieve a great internal finish with the means of easily mounting your components, pump, battery etc i highly recommend using a back plate within your enclosure You can buy galvanised back plates buy they can be stupidly expensive Go to a Tesco Extra superstore and pick up a basic white chopping board for £2 and cut it to size This will give you a flat clean surface to affix all of your electronics The white chopping board is actually (PP) polypropylene which is a great item to use and cut easily with a hand saw or jigsaw The board tesco sells is 4mm and with some cutting you'll also be able to slot your battery into place and had a securing strap Another tip is to use applicator paper or wide masking tape and stick it onto your box so you can draw out and mark where you wish to mount your electronics etc I'm going to add more build videos to my YouTube channel AW Services so others can use them for reference
  15. 5 points
    Alex Gardiner

    xtreme sill brush - Gardiners

    No release date yet...... However we have had brushes made and they are undergoing final testing to iron out any issues so we are very nearly there 😊
  16. 4 points
    Part Timer

    What would you charge?

    Personally, my view on this is is a waste of time. Once someone asks ground floor only they don't want a window cleaner, they want someone to quote a stupid low price so they don't have to do them. Hope I'm wrong.
  17. 4 points
    Part Timer

    Carry a garden hose as part of your van system ?

    Our water is 300+ and I've done countless glass roofs this way, wouldn't do one without outside tap, and never had a problem.
  18. 4 points
    Suhrly

    New to wfp streaks!!

    I'm just puzzled. It literally take 2 seconds to run ya brush over the (clean) vents each clean just to keep that dirt away and from building up. If it does build up not only is it causing a problem for yourself but also surely the customer is going to notice?
  19. 4 points
    Suhrly

    New to wfp streaks!!

    See this is what I don't get? After you've give the vents a good flush out and clean on that first clean, why would you then leave them for the dirt to build back up potentially causing more problems for yourself should you say accidentally run over them again with the brush?? For me once I know those vents after that first clean I want to KEEP them clean by simply running the brush over them EVERY clean. Am I missing something here?
  20. 4 points
    Davy G

    New to wfp streaks!!

    When there's a streak it's nearly always a trail coming from something directly above as the guys have said, especially on the first clean or two. I used to lose sleep over the darn things when I was starting out. Now I make sure to really wash out any vents or suspect areas like the underneath of opening fanlight windows. Once they've been thoroughly washed a few times in the early days, they shouldn't need too much, if any, extra on subsequent washes. It's a worry to you now but it will come right. Especially in the early days you'll probably be doing quite a few houses that haven't been done for a good while so there'll be a a lot of dirt hidden in nooks and crannies. Teething troubles buddy. You'll get past them, and probably won't know yourself before long. 🙂
  21. 4 points
    Pjj

    New to wfp streaks!!

    That’s not streaks it’s a run line of dirty water that has come out of a vent or the top closer bringing dirt with it , clean the top closer more thoroughly and it will be fine , it’s just down to experience and practice
  22. 4 points
    steve garwood

    Sign writing. selling your business

  23. 4 points
    dazmond

    Price rise after 5 yrs.

    id just reply.......its not my ambition to be the cheapest window cleaner in the area!good luck with your new cleaner! ive had it myself....dont worry about it.....its a fair rise considering no price hikes for 5 years...... i had one around 5 years ago,id cleaned his windows for 15 years+....ive put my prices up twice since he sacked me....he was always commenting on my van,fancy equipment,etc.......honestly some people dont like to see you doing TOO well esp being a window cleaner!(its only over the last 9 years ive started to make decent money,the 17 years before that i was just getting by most of the time) SOD EM.......it wont affect your round,earnings anyway as most customers will accept your rise...👍
  24. 4 points
    Ciaran mcveigh

    Price rise after 5 yrs.

    Well it was 5 Sorry to lose your custom
  25. 4 points
    Part Timer

    just did the first quote...

    Never worry what others say, it's your business so if you're happy then it's a good price. You will still be getting nervous quoting and waiting for the go ahead until you're earning a decent wage, good luck.
  26. 3 points
    Incheck

    What would you charge?

    Some good points have been made here. The windows look in really good condition. The skylights aren't dirty, the frames look pretty white. Either they already have a windy and are looking for a lower price or they have just been installed. Some people just call windys out as and when they feel like it now, and aren't really bothered about using the same company, they’re more concerned about availability (not wanting to wait etc) i respect the “marathon, not a race” outlook, thinking long term is good and wise. however din’t fall for the “we’re looking for a regular service” line. Treat it for what it is now. i’m encountering more types who just want windows done on the one off, and regardless what you price someone is always going to go cheaper so chances are you’ll lose them somewhere along the line if they aren't bothered about loyalty. If you do a good job, for a good price today, and you come away with a feeling of success, thats great. You shouldn't have to feel the need to go in low to secure future work. Live for the day as they say. You may not be window cleaning next month, next year, or in ten years. You could be coming up to retirement age, you may go bust, you may have an injury or an illness, you may change career, hell you may even hit the lottery. circumstances do change over time and i wouldn't assume anything. after nearly going bust in the early days it really changed my outlook on things and put the fear of god in to me. I now look to make a healthy profit whatever the job is. I think your price is realistic for the lower windows £40 if they’re not happy to pay that on a regular or one off then why should you make the effort 🤷‍♂️ You're confident from the start which is a good thing. I do have underpriced work that i took on when we first started but as neil said its all about learning from your past mistakes 😊 Have a bit of the “Alan sugar” and “go out and get” as they say. Reality is if people dont earn what they need to they only end up claiming tax credits or other benefits to make ends meet, costing the tax payer anyway so you may as well look to succeed big 😊
  27. 3 points
    spruce

    What would you charge?

    This is a good post. Most cleaners will know what their total running costs were for the year as that amount is tax deductable. But how many of us have taken it further. I don't know how you would relate your running costs to an hourly basis as I have no idea how many hours I actually work over a given period. But I do know how many cleans I did in a given tax year and how much my total turnover (sales) was for that same period. From those 2 facts I can work out what percentage of each clean my running costs are. (These figures would exclude any earnings.) So if my running costs are 45% of my total sales then my running costs to clean a £10 house are £4.50. If I have a compact round and could knock out 3 houses an hour minimum this would give me a reasonable wage in the North East. If I had to travel for 10 minutes to clean that property and then travel back, the job isn't worth doing. I know that from the figures. Its not perfect but it gives a pointer as some years can have higher running costs than other years.
  28. 3 points
    Neil.. Lancashire

    What would you charge?

    If you work out what your real running cost are you then know what you need to charge per hour depending on what your happy to earn. Work out travel times between job, then its being honest with how long a jobs going to take to do. Everybody's has under priced jobs. You learn from it. Its always a little stressful at the begging 😃
  29. 3 points
    Cleanteam South west

    Sign writing. selling your business

    I have allways been a massive fan of your van selling your business, from having a cleaning company in the late 90s where i had a Bright yellow estate then buying a big yellow Taxi in 2000. There has been a few people on here asking about van sign writing so come on lets see yours....... heres my latest My logo are my 3 kids ..... two girls one boy lol
  30. 3 points
    Daniel Perkins

    Need help pricing this commercial job

    Part timer is spot on, if they ask for one it won't be without the other. In 22 ish years of cleaning commercial work.. I have been asked 4 times. Public liability insurance though, now that is what I get asked to produce a lot.
  31. 3 points
    Pjj

    Carry a garden hose as part of your van system ?

    it will be fine we regularly do jobs with a tds of 450 this way providing you do a final very quick rub with the pole then rinse with pure no issues at all .
  32. 3 points
    Part Timer

    Need help pricing this commercial job

    If anything they'll ask for a method statement or both. Never been asked for a risk assessment without supplying a method statement
  33. 3 points
    adamangler

    Price rise after 5 yrs.

    Take a deep breath, block his number, delete him from the round and move on No point replying because inevitably you get another smart reply back and you only wind yourself up by getting angry.
  34. 3 points
    spruce

    Noise of doom transit T280?

    It could be anything from the power steering pump to the power steering rack itself. There is a little actuator valve inside the rack that diverts pressurised fluid in the direction of the turn that could be noisy. Then again as @Part Timer suggests, it could be the steering fluid is low and the pump is sucking air. If its leaking you would know as fluid will be all over the road underneath the van. It could also be a squeeky 'seal' or gasket on the steering shaft that goes from the steering wheel through the bulkhead. Generally power steering systems are very reliable. It might even be a seized upper bearing on top of one (or both) of the front suspension struts or even a lower ball joint. They really need to find it at the garage as these are just guesses. It won't be an airbag. They have a gas which is ignited on deployment. The gas expands massively which creates the protective cushion. But it also has to deflate quickly to prevent the occupant being suffocated if he/she is unconscious.
  35. 3 points
    Part Timer

    Noise of doom transit T280?

    Sounds like your power steering fluid is low There's a small bottle near the top of the engine, try and find it. @spruceis the man
  36. 3 points
    Davy G

    New to wfp streaks!!

    I do exactly that. I always wash the vents every time. For exactly the reason you pointed out.
  37. 3 points
    Jjs window cleaning service

    Sign writing. selling your business

    Here's mine...best advertising money I ever spent
  38. 3 points
    Part Timer

    window federation or association

    I agree with @Pjj but it depends on what you want. Personally don't see what they offer. Supposed cheap Insurance, training, method statements etc? Not cheap once you pay their fees every year. Filled the odd tender that asked if I was a member of a Federation. Apart from that never thought about joining and with this site and the internet all the information required is out there.
  39. 3 points
    Den

    Sign writing. selling your business

    Shame about the colour 😂 I fancy one of these next 👍
  40. 3 points
    Cleanteam South west

    Sign writing. selling your business

    Rear and front of my van
  41. 3 points
    Teaboy

    Window cleaning and depression

    You just have to break it down fella and talk, as you grow it gets lonelier and harder to make them 10% gains, Im great at creating big goals and how to achieve them but I dont create smaller goals that I can achieve daily/weekly/monthly. and now I've ended up mind ****** and broken because I havent got this big goal when it all went to **** for a multitude of factors. The best advice I can give is Focus on the small stuff and yourself the big stuff will come!! A house is built of individual bricks its easier to just look at the whole thing rather than think today I want to earn that brick!! If you are struggling or want to vent Im more than happy to listen or chat dm me for my mobile. Ive said it before on here if anybody wants to discuss anything Im happy to talk and discuss my **** ups lol
  42. 3 points
    Ash87

    just did the first quote...

    I only offer 6 weekly now , i used to offer 4 or 8 .When i quote i walk the property with them ask them if they want a regular clean - tell them all my customers are 6 weekly because in my 10 years experiance its the best frequancy for me and them, i actually reckon customers are more obliged to go for 6 and only 6 because 4 is "too soon" and 8 is "abit long" .
  43. 3 points
    Green Pro Clean Ltd

    just did the first quote...

    I know I'll get chewed up for this but...... I struggle to see a schedule outside monthly and bi-monthly. Here's why. 6 weekly means you need 50% more custom to have a full round than if monthly. 4 weekly instead of monthly? This means 13 cleans in a 12 month period as opposed to 12.... I worry that on those extra long months where a customer will get two cleans in one calendar month they may decide it's too frequent and drop you. 2 weekly / 4 weekly / 6 weekly / daily / six monthly / on request / 3 full moon in every quarter etc WHAT? Are you mad? Just a few short months in and you'll have such scheduling conflicts that it will make you cry The only way you can pull this off is as a larger multi van operation. I believe that as one van or two you can (should) only run 3 options 1: One off 2: Monthly 3: Bi Monthly Or 4 week / 8 week Or 6 week / 12 week Which ever suits your life style best. Monthly / Bi Monthly is how I was trained. 4 weeks to every month so when a month has a few day left over at the end it's a bonus long weekend for a break or some gutters etc. Never let a customer dictate a schedule to you be sure you are the one telling them what they can have and let them choose a 'choice' that suits you. We are 70% monthly 30% bi-monthly (at a premium of course) the lads will do say 25 monthly jobs today with 5 bi-monthly. Next month the same 25 monthly with an alternate 5 bi-monthly customers so it all fits nicely. Of course before the chewing starts this is just how we do it.
  44. 3 points
    Davy G

    just did the first quote...

    I would keep the schedule spacing simple. I've found 6 weekly to be the sweet spot. That's my standard now, with the exception of some, large, expensive country houses where I will do some in groups at 8 weeks at a higher price. I do a very few at 12 weeks but I charge a lot more for them. It's important to plan for the future and make the diary work as easy as you can for yourself. Ie, 12 weekly is every other time with neighbouring 6 weekly washes. Don’t make hard work for yourself. 🙂
  45. 3 points
    Apw1210

    Carry a garden hose as part of your van system ?

    I carry as standard 2x 30m hose reels 1x 15m hose 1x 4 foot hose and a big dry bag full or spareconnectors and fittings
  46. 3 points
    wezza13

    Price rise after 5 yrs.

    Back in April, I put the rest of my prices up (put half of my customers up last April). Put everyone up £5 and the jobs that are over £50 went up by £10. Only lost one so far, which is strange as I was charging her £45 for the last 5 years and told her it was going up to £50. Had a text saying that it was a big price increase but also told me that her old window cleaner used to charge her £80 for the same frequency. I'd be surprised if she found anybody willing to do it for less than £60. Moral of the story - don't be afraid to put your prices up. All of our bills go up each year, so why shouldn't the window cleaning?
  47. 3 points
    Alex Gardiner

    Backpack turned pumpbox

    Here is a wiring diagram link - https://gardinerpolesystems.co.uk/media/wysiwyg/Backpack_V3_Wiring-1.pdf
  48. 3 points
    steve garwood

    Price rise after 5 yrs.

    Exactly. I’m polite to those who have a genuine reason for not using you anymore, but that bellend with his flippant remark, deserves a flippant reply in my opinion
  49. 3 points
    Ciaran mcveigh

    Price rise after 5 yrs.

    10 customer's or 10,000 I'd rather have nothing than that attitude from a customer.
  50. 3 points
    Pjj

    Price rise after 5 yrs.

    Thank you for your custom I wish you well with your new window cleaner
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