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OMG I think there will be no return on investment from this ”move”. Just think about the costs for people, instruments...It might be also some documentary, I mean not each person can do some works for public buildings, maybe you will have to lose your time at local administration. Of course...
idk how to ask something like this, because the rate depend on how you use customer-loyalty instruments! Better read some books or researches on this topic
I would not worry, because firstly, people get used to such ”business relationships” and would not make so easy a switch. Secondly, people appreciate QUALITY, and quality needs resources. So, explain the price increase from the aspect of quality
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