12 Month Contracts

Discussion in 'Chit Chat & Introductions' started by Tuffers, Mar 8, 2013.

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  1. Tuffers

    Tuffers Hero
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    One of my customers said to me last week that her friend asked how much I charge. She said £10, her friend said she paid £20 for a 2 bed terrace! The windy also got her to sign a 12 month contract. This means he can clean her windows come rain or shine. I've heard of another windy doing this. Anyone do similar?
     
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  2. HotWash Window Cleaners

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    Sounds like a great plan contracts. Would a breach of contract be worth pursuing in the small claims court. ? Not worth the paper they are written on if you think about it.

    Sounds like they need to force customers to stay rather than letting the quality of work sealing the deal
    If you are meticulous then you won't ever need a contract.
     
  3. A.K WINDOWS

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    dont know how they get away with it you cant even get commercials to sign a contract??

    i see the idea in it but how they do it ill never know.
     
  4. HotWash Window Cleaners

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    It's easy to find vulnerable people if you knock enough doors. This is why I never door knock, I'm sure that there are some regulations regarding that. I don't break the law.
     
  5. A.K WINDOWS

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    do you just drop flyers mate?

    how many custys have you had this way?

    i drop all the time 1st year had loads of call last year about 2 and only wanted 1 off cleans:(?
     
  6. Tuffers

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    I think the word is 'conned'. No wonder they need a 12 month contract. Probably lose most after that.
     
  7. A.K WINDOWS

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    a handshake and good workmanship is all the custy needs
     
  8. OoO

    OoO Guest

    We messed up on a house last year, we got wires crossed and i ended up giving her a quote for £22 for £10 a house.

    She accepted it over the phone, went to clean it and i was like where are the other windows. She was like thats it.

    Rang office, and someone has messed up like i said.

    I said to her, didn't you think to question the price? She was like you was £3 cheaper than last company. Nearly passed out. She rang us, as she was out of "contract" (again what the hell)

    I reduced her price to £10 and she has been happy every since. But and a big but here. We worked out yesterday, this one customer has landed us 5 jobs. A £55 house, a £25 house a £15 house and two £10's So it paid to be honest. And she makes a wicked cup of tea, and i get cakes lol :D
     
  9. A.K WINDOWS

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    nice1 damo mate,its great when it pans out like that.
     
  10. OoO

    OoO Guest

    We do have a few customers who have got us work. Tbh i do need to bite the bullet and clean for free once. I know its giving money away, but at least they would know we appreciate it.

    I may do a discount scheme instead.
     
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