cleaned a big house about 6-8 months ago, I thought I did a really good job because there were no complaints. She wanted it every 2 months so did it the first time no problem ,two months later she says" not this time please could I do them next time" " no problem "I said. Two months later ,"not this time could you do it next time" (through gritted teeth)" no problem "I said, thought maybe cos it was two close to Christmas. Two months later I text her and say she's due she says no thanks . so her address has been crossed off my list. is this to harsh? but I am thinking if she wants me she knows my number and if she does ring ,well more money will definitely be added on to the price.