Arriving too late

Discussion in 'Chit Chat & Introductions' started by boarcity, Sep 21, 2014.

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  1. boarcity

    boarcity Guest

    for a regular clean, who really cares

    well this lady did. i got a new customer ,all very normal ,the only trouble was she wanted us there before 9a.m. we dont normally hit the glass till 9 sharp but on this occasion,as she was brand new , we got there 10 to 9 and all was well, made the workers tea and explained how her hubby works nights and gets home 0915 goes straight to bed doesnt want waking by us lot . "But i see because you work quickly , as long as your here first job in the morning after 9 thatll be allrite and heres a tip",thank you very much

    next clean arrives and i drive to it like a madman arriving 0910 ,tell my workers get cracking and they start pulling the ladders off sharpish. theres a car on the drive with its engine running ,i touch the wing on my way to the door and its red hot,but i think nothing of it
    so i knock on the front door to ask the lady to unlock the side gate ,she comes and immediately speaks
    "oh nooo, youre TOO LATE, my husbands already in bed ,he doesnt want to be disturbed"

    "but he cant be asleep by now ,can he??,his engines still running, he must have ran upstairs ?"
    yes he is,you will have to come earlier another time....

    YEH RITE!
     
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  2. TolishAPurd

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    Its such a shame when you have to lose a customer just because they don't understand how the system works- the system being that we will do what we can to accommodate, but we gave up being told what to do when we left school. There's not enough money in this game to mess about like that. I lost a customer this month for the same reason- she doesn't know it yet, but she'll soon figure it out in a few months. ;)
     
  3. I've worked nights when I was younger. It naked you mad and grumpy.

    Why don't you just do it at 8am, no dramas then. Or the end of the day 6ish?
     
  4. Smurf

    Smurf Banned
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    Thanks for sharing but to be honest I'm very surprised you took that job on in the first place. After all you knew in advance they were probably going to be a real pain in the **** but you still took them on.

    I bet they do that to every window cleaner too as if the true be known they probably don't really want a regular clean anyway :D
     
  5. boarcity

    boarcity Guest

    #5 boarcity, Sep 21, 2014
    Last edited by a moderator: Sep 21, 2014
    i thought perhaps the "must be early" was just to test me out ,see if i was keen to please .i always go the extra mile on the 1st visit as we all do

    i didnt realize how important the earliness was ,and almost bet that her hubby raced home earlier than normal,beat me to it ,and then saw us coming up the road , left his engine running in his haste to get out of sight,

    ran inside , leapt the stairs and dived into bed [with clothes on praps!}
     
  6. Duncs

    Duncs Grand Master
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    the customer made big mistake leaving engine running tube!!
     
  7. TolishAPurd

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    Should have let her play the 'find the keys' game.
     
  8. boarcity

    boarcity Guest

    i should have done yes!

    i got my usual childish revenge, pushing 2 twigs deep into the front door lock
     
  9. Duncs

    Duncs Grand Master
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    pain after just two cleans boar!!! she wont change I can see you going for that red card out your top pocket
     
  10. The commandant strikes her off!!!
     
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