Bad Payers

Discussion in 'Chit Chat & Introductions' started by Belfastcleaning, Feb 23, 2013.

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  1. Belfastcleaning

    Belfastcleaning Grand Master
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    What to do with them? Was collecting last night and a few people peed me right off...

    Can I owe you £2 mate?
    I forgot about you calling?
    Not answering door but closed their blinds? Wtf?
    Can you come back tomorrow?
    £6 in silver and coppers?

    They are the customers who you will always get your money, but there is always a hassle 9/10.. I do them because im in the street anyway.. I think a slightly higher price increase, hoping they make the decision for me to not come back?
     
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  2. OoO

    OoO Guest

    This year I feel will be the toughest for most people. We put plans in before Christmas for this year, and most of what i want todo will be done by March.

    Give them a bit of slack, after all they are supporting local business :)

    Failing that.

    "Don't dump them, out price them"

    LOL!
     
  3. deano13

    deano13 Active Member
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    Most of that stuff dont bother me except for the not answering when you now they are in and they know your knocking. As for the silver and coppers I just put all that in a separate pot and save it moneys money at the end of the day
     
  4. JDMW

    JDMW Guru
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    i never go out collecting its a waste of fuel. just invoice them. my custys have the option to post me a cheque, pay cash on the day ( of hide it somewhere ) or transfer money to my bank account. my details are on the bottom of the invoice. id say 65% pay online, 5% pay cheque and the rest is cash
     
  5. mr shine

    mr shine Guru
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    that hiding business use to do my head in so i dumped the few that use to do that
     
  6. JDMW

    JDMW Guru
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    sell them customers on mate lol but on a serious note, i had lots of customers like that. on my invoices now i have your next clean is due on or around XXX date. that way they cant say i forgot u were coming because ive told them and given them the invoice with there next clean date. only have to chase about 2% of my customers. id have double the customers i got now but i got rid of 50% of them last summer.
     
  7. koopmaster

    koopmaster Guru
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    I have £650 outstanding at the moment, mainly because I don't collect. I am going to collect next week because its payweek.

    but I always invoice and once the invoices are finished I am going to print more saying if they dont pay within 2 weeks its a £1 pound interest.

    My invoices say you can send a check, or go online so if they still dont pay then its FINE time... I bet they all start paying by next month..
     
  8. CNS-southwest

    CNS-southwest Grand Master
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    Doubt they will lol. Better of sending a letter saying if they don't pay you will instruct a solicitor and the costs will be there responsibilities.
     
  9. beaver0_15

    beaver0_15 Active Member
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    If ur customers pay by cheque in post, bank transfer or PayPal then a simple polite txt or letter would probably be enough to encourage most to pay. Alot of ppl will c ur card or invoice n think oh yer window cleaner been today, put it to one side n forget all about it but if U txt saying I cleaned em 3 week ago or whatever they prob more likely to think oh bother forgot all about that best get it payed. If u send invoices threatening ppl with fines for late payment alot of ppl will start talking. U might even find it will aggravate the good payers. I know i wouldn't be impressed if i got an invoice like that. Obviously if they are clearly trying to avoid paying n messing u about then step it up a notch
     
  10. JDMW

    JDMW Guru
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    £650 :huh:
     
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