Batteries with Guarantee

Discussion in 'Water Fed Pole Cleaning' started by Clearview Lee, Jul 5, 2015.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. Clearview Lee

    Clearview Lee Well-Known Member
    Member

    Joined:
    Nov 12, 2014
    Messages:
    485
    Likes Received:
    86
    How long is the battery supposed to last us roughly??

    I've just bought one with a 2 year guarantee, but if that's the case I'll be returning it and getting a free one every time?? How does that work?...
     
    Advertisement
  2. The life of a battery depends on how you discharge and charge it. Not sure how you can prove you've looked after it?
     
  3. Clearview Lee

    Clearview Lee Well-Known Member
    Member

    Joined:
    Nov 12, 2014
    Messages:
    485
    Likes Received:
    86
    Exactly my point. Surely if it comes with a guarantee it shouldn't matter how I use it within that time frame should it? 2 years is 2 years, but as we all know - they don't last us even half that! Someone must have taken one back on guarantee surely???....


    Sent from my iPhone using Tapatalk
     
  4. cheapncheerful

    Member

    Joined:
    Jan 31, 2014
    Messages:
    6,489
    Likes Received:
    2,043
    hmmm I had one but...

    when I looked into returning it I was liable for the return postage ...and...

    would only get a replacement if they inspected it and found it to be a manufacturing fault...

    so I bottled out ...most guarantees have small print in to wriggle out..

    but you never know some suppliers are better than others...:D
     
  5. Clearview Lee

    Clearview Lee Well-Known Member
    Member

    Joined:
    Nov 12, 2014
    Messages:
    485
    Likes Received:
    86
    I understand. I got mine from a boat marina literally just the road from me. We'll see what they say when I take it back. Cheers


    Sent from my iPhone using Tapatalk
     
  6. spruce

    spruce Grand Master
    Member

    Joined:
    Jun 4, 2012
    Messages:
    2,541
    Likes Received:
    737
    #6 spruce, Jul 6, 2015
    Last edited: Jul 6, 2015
    Numax told me that wpf window cleaners abuse their batteries by the sheer nature of their work. They refuse to give a warranty on any battery used by a window cleaner as they estimate that our batteries only last about 6 months. Warranty will always exclude customer abuse or using a product for a job it wasn't designed to do. (If it went to court, how do you prove that their product they sold you wasn't fit for purpose? cheapncheerful was probably right with his decision. It could have ended up costing him more and still not guaranteed a result. So he cut his losses.)

    We have had/got 3 Numax batteries in our vans and they have performed very well. I have recently replaced my 110 amp Numax after 4 years, the 85 amp Numax in my son's van is still performing and its nearly 4 years old and the 85 amp Numax in son-in-law's van is 3 1/2" old.

    Warranty - the old chestnut. If you buy a new Kia you get a 7 year warranty according to the manufacturers. Here's a list of their terms and conditions or more aptly, exclusions:

    http://www.kia.co.uk/~/media/pdf/warranty/kia 7 year warranty terms and exclusions 0415.ashx

    So actually it's an advertising gimmick. When you read though the exclusions it isn't a 7 year at all.

    Have a look at the paint and body shell warranty. It's a 12 year warranty and transferable to the next owner. WOW. Now look further down under the section Anti-perforation limited warranty. Look at all the exclusions and their terms and conditions.

    For example;
    For this warranty to remain valid a Kia car should be inspected by a Kia dealer or authorised repairer every 12 or 24 months depending upon the model – the dealer may charge for this. What they are saying is that a specific instruction on the service job card must request that this inspection be carried out. If you don't do this and pay for it, then your warranty is void. Here's the clause:
    Any perforation due to corrosion caused by misuse, abuse or improper maintenance such as a missed annual anti-perforation inspection.
    Now have a look at the owner's responsibility.

    Customers should regularly look closely at the sheet metal panels on the exterior body regularly. If any stone chips or scratches in the paint or protective coating are found, they should be touched up straight away.
    My question is why, as the warranty applies to corrosion from the inside out.

    In certain conditions, special care should be taken to protect your Kia from corrosion.

    1. If driven on salted roads, or near the sea, flush the underbody with clean water at least once a month.

    How can you prove you did this or did it often enough?

    Actually IMHO the warranty isn't worth the paper its printed on. However, trying to work to the terms of the warranty will mean the car will be serviced by Kia for at least 7 years and hopefully longer if you want to keep the anti-perforation warranty of 12 years in force.

    When a worked in the power tool industry in South Africa our product offered a 1 years warranty against faulty materials and/or workmanship. Fair wear and tear was excluded. A company could completely wear out a 4 1/2" angle grinder in less than a year, so we wouldn't replace it under warranty.

    We also wouldn't replace a drilling machine that had developed a claimable fault but that the user continued to use (to finish the job) and totally melted the housing from the resultant heat. That was abuse.

    So IMO, don't expect to get a replacement just because it's within its warranty period. I think you may get a better response as you bought it from a dealer - this is why I use a local motor factors for each battery I've needed rather than ordered direct from the supplier as its easier to return it.

    I agree with SPC although it should really be their having to prove that you didn't look after it rather than you having to prove you did. (Where is the "old innocent until proved guilty" aspect gone?)
     
    • Agree Agree x 1
    • Winner Winner x 1
    • List
  7. Clearview Lee

    Clearview Lee Well-Known Member
    Member

    Joined:
    Nov 12, 2014
    Messages:
    485
    Likes Received:
    86
    Crikey - are u seriously saying your battery is 4 years old, Spruce?? I've only had my machine 3 years and I'm on my 4th battery - and I reckon I only do 20 hours a week!! Where am I going wrong???


    Sent from my iPhone using Tapatalk
     
  8. They want you to 'dip' into the amp hours rather than take them down to sixty percent, which is what we do.

    Extreme temp will fuckem up also. My mates lead acid batteries froze up once. Not good
     
    • Informative Informative x 1
    • List
  9. spruce

    spruce Grand Master
    Member

    Joined:
    Jun 4, 2012
    Messages:
    2,541
    Likes Received:
    737
    I didn't do too well with leisure batteries when I had my trailer. I often wondered if it was because it was fixed to the draw bar and exposed to the elements. It was charged with a split charge relay from my Suzuki Van which was wired up through the 2nd tow bar electric socket.

    When I went to a van mount the battery was no longer outside in the wet and cold. I also mounted it on a 1/2" block of rubber matting to insulate it from the freezing cold van floor. The only other thing I can think of is that my van is kept frost free in the winter (although the other 2 aren't) and that they are all kept dry.

    I also fitted a Torberry connector to each of the vans so I could plug my Numax leisure battery in easily for charging. The battery is too heavy to lift in and out of the van and being very dyslexic I occasionally get the terminals mixed. Thankfully the previous car charger I used to use would blow an easily accessible fuse.

    I replaced the Numax a couple of months ago as I found it wasn't holding a sufficient charge if I didn't charge it up every evening. I have now got an Oldham 110 amp leisure battery so we will see how that does. What I like about the Oldham is that it isn't maintenance free, so I can top up the water when I need to.

    I am a little concerned though. I also have changed my Split charge relay from a 15 amp one to a 140 amp one with much thicker feed cables. The 15 amp one failed after having been in service for about 6 years. This new relay will charge at a much higher rate than the 'original' relay, so this means that I must keep an eye on the water levels. If we've had a heavy day I can usually see the battery being charged by the alternator up around 16 to 18 amps. I have never seen this before with the old relay and against the battery manufacturers advise that a leisure battery should only be charged at about 10% of the batteries amperage.

    I usually charge my leisure battery every second evening overnight, but if the battery has had a hard day then I will charge it that same evening even if it isn't due.
     
    • Informative Informative x 1
    • List
  10. Clearview Lee

    Clearview Lee Well-Known Member
    Member

    Joined:
    Nov 12, 2014
    Messages:
    485
    Likes Received:
    86
    Thanks mate. Very informative.


    Sent from my iPhone using Tapatalk
     
Advertisement