Brodex In Liquidation

[Smurf]

It seems Bordex have stopped trading so just thought you might like to know lads....

 

[harunh]

I heard, every1 used to complain bout em anyway lol /emoticons/mellow.png

 

[rcproperty]

Time to buy cheap poles then!?lol

 

[harunh]

Facelift have come and brodex have gone

 

[doug atkinson]

Facelift as a trademark have been going for years. I know the original founder, top bloke.

Due to health reasons it was sold to Steve Fox director of WCW bought it over

 

[spruce]

Hi Doug,

On another forum you commented how difficult it was being a supplier and I'm sure you are right.

However one of the prerequisites of being a successful supplier is offering a good, quick delivery service, which in my personal experience you do offer.

From my personal experience, Brodex’s sales and service was very poor and slow. Over the years it never changed. Poor service is remembered long after the joy of a low price we were always taught in the sales business.

Years ago I bought 2 Ali poles on special – got a specials text from them. They arrived 10 days later with wrong brushes and were charged at retail. It took weeks and much arguing to get a credit for the difference between the quoted price and the special price. By that time I had to pay the full amount off on my credit card and eventually got a credit the following payment month.

TBH, the cost to me of trying to get this sorted was worth more than the credit I was asking for. That was the first and last order I ever placed with them. Over the years they sent dozens of texts with specials, but I would never entertain them. I was bitten once, not again. They had my custom, they then lost it themselves.

From what others said over the years many have experienced the same awful service. Whilst I’m sorry for those who have placed an order awaiting an item, I’m not sorry to hear of their demise. Good riddance I think is the expression.

 

[Richard]

The service you refer to is only a small part of it, the window cleaning market or any other market is never saturated with a good product, but markets are always full with bad products that go wrong or don’t last.

Quality means doing it right and that’s the best service a customer can get, its not if there order is there the next day, or if there order is late. Having a **** product turn upon time, every time or next day delivery is all too easy to do, most forums are full of post where the customer got there order a few hours later the following morning, only to find them complaining on a forum the next day.

Service starts with the quality of the product, if that isn’t right the service after this don’t matter.

Richard

 

[spruce]

The service you refer to is only a small part of it, the window cleaning market or any other market is never saturated with a good product, but markets are always full with bad products that go wrong or don’t last.

Quality means doing it right and that’s the best service a customer can get, its not if there order is there the next day, or if there order is late. Having a **** product turn upon time, every time or next day delivery is all too easy to do, most forums are full of post where the customer got there order a few hours later the following morning, only to find them complaining on a forum the next day.

Service starts with the quality of the product, if that isn’t right the service after this don’t matter.

Richard

But Richard,

Brodex had a good product. Yes quality is important, but their execution was ****! You can't go on messing your customer around forever. You run out of new customers. Yes there are always going to be complainers on these forums, but with so many of us experiencing bad sales execution, it just couldn't last.

 

[adrian5139]

blimey it was only the other day some chap from Brodex Stephen Riley (sales account manager) phoned me to say he was now in charge of my account then he e-mailed me with his contact details & now you say they have gone into liquidation.......strange

 

[harunh]

Oh welll r.i.p brodex lol

 

[rcproperty]

nothing is being said over the internet and the shop on there site is still open. if someone goes into liquidation there online shop is always closed down to stop anyone buying anything.

 

[Masons]

I had awful timing on the order I placed, I never placed again. You get what you pay for in WFP and never again would I go to brodex unless I was broke.lol

 

[harunh]

I had awful timing on the order I placed, I never placed again. You get what you pay for in WFP and never again would I go to brodex unless I was broke.lol

Unless u were broke? Lol

Are they that cheaap?

 

[Richard]

But Richard,

Brodex had a good product. Yes quality is important, but their execution was ****! You can't go on messing your customer around forever. You run out of new customers. Yes there are always going to be complainers on these forums, but with so many of us experiencing bad sales execution, it just couldn't last.

Hi spruce, maybe it was sales staff not too bothered with the smaller accounts. Quality of service starts with the product; otherwise you get a supplier blowing smoke up your ass because of poor quality, and some customer come away thinking what a great service. You can’t accuse Brodex of doing this, so maybe it is something else.

 

[Smurf]

You would have thought so but the site is still up but does have a error box where guess something has been disabled.

Does anyone answer the phone or replies to emails?

nothing is being said over the internet and the shop on there site is still open. if someone goes into liquidation there online shop is always closed down to stop anyone buying anything.

 

[rcproperty]

You would have thought so but the site is still up but does have a error box where guess something has been disabled.

Does anyone answer the phone or replies to emails?

dont know not tried to phone them

 

[Smurf]

How about this then http://insolventcompanies.com/brodex-machine-services-limited/

 

[rcproperty]

How about this then http://insolventcomp...rvices-limited/

diffrent company,

this one's address is:-

Brodex Machine Services Limited

Hanover Buildings

11-13 Hanover Street

Liverpool

L1 3DN

and the water fed pole company is:-

Brodex Machine Services,

Units B & C Centro Park,

Beckett Close,

Knowsley Industrial Estate,

Merseyside

L33 7XS

 

[harunh]

why is their 2 wfp companies with the same name anyway /emoticons/wacko.png did 1 copy the other ? lol

family run businesses?

 

[Dodger]

why is their 2 wfp companies with the same name anyway /emoticons/wacko.png did 1 copy the other ? lol

family run businesses?

I doubt it's 2 companies H, whats the chances of 2 companies with that name in the same area lol

 

[Smurf]

Look at the company number they are all the same

Name & Registered Office:

BRODEX MACHINE SERVICES LTD

IDEAL CORPORATE SOLUTIONS

LAKESIDE HOUSE WATERSIDE BUSINESS PARK SMITHS ROAD

BOLTON

BL3 2QT

Company No. 05671442

Status: Liquidation

Date of Incorporation: 11/01/2006

Country of Origin: United Kingdom

Company Type: Private Limited Company

Nature of Business (SIC):

28960 - Manufacture of plastics and rubber machinery

Accounting Reference Date: 31/05

Last Accounts Made Up To: 31/05/2011 (TOTAL EXEMPTION SMALL)

Next Accounts Due: 28/02/2013

Last Return Made Up To: 11/01/2012

Next Return Due: 08/02/2013

Last Members List: 11/01/2012

Insolvency History Previous Names: Date of change Previous Name 23/06/2006 BRODEX WATER TREATMENT SERVICES LTD

And,,,,,

BRODEX MACHINE SERVICES LIMITED (05671442) today announced Meetings of Creditors.

The registered trading address of the business is:

Hanover Buildings

11-13 Hanover Street

Liverpool

L1 3DN