Met a fellow windy today. Nice chap who I've met a few times & we always have a chin wag. Anyway he was telling me he got a big contract at this new estate that's just been built which includes flats. £200 every 6 weeks but needs a wfp system. (He's trad). He ordered trolley system with poles totalling £1200 from brodex. When it came parts were missing & the charger for the battery was in the tank which was wet & the charger was damp. He rung them & told them but they said it was all there. He argued with them & eventually after being promised many times they would ring & sort it he rung them again & they sent a corier out to pick it up. On hearin nothing again for a few days he was promised the manager would ring but he didn't. He was then told the money would be put back into his account last Wednesday and as of today it still has not gone in & he cannot get to talk to anybody. He is now thinking of getting a lawyer on it & going to court. He also lost the contract.