CHANGING FROM TRAD TO WFP!

Discussion in 'Water Fed Pole Cleaning' started by paddy, May 22, 2015.

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  1. paddy

    paddy Active Member
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    slowly but surely I'm converting to wfp, been trad 15 yrs.
    So what do I do with my existing customers prices, do I explain to a £5.00 fortnightly house that for £10.00 per month I'll wfp the windows, frames , doors , etc etc? Is this realistic do you think? What's your thoughts chaps?
     
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  2. cheapncheerful

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    cant you just stick to fortnightly and wfp...

    my change is there but ....slow...:D

    a lot dont understand so you have to be gentle with them...
     
  3. Gav

    Gav Grand Master
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    I'd say that's fair you certainly would not need to be wfp their windows every two weeks.
    Depends on the house I guess and time it takes you.

    Oh god I can here the trad vs wfp stampede coming. ;)
     
  4. tench0771

    tench0771 Grand Master
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    im trad an wfp i cant beleve u dont clean the fraims when u trad maby im just anel but ive allways cleanrd all fraims an sills an give doors a quick wipe off!! please dont take my post tje rong way not aving a go
     
  5. cheapncheerful

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    nah when I trad I still do the frames sills etc..but..

    some dont for sure....

    cant believe they dont...in fact that big bungalow I did the other day....they didnt do the frames...mind you the colour of the water they were using...it had stained the white frames black where they hadnt bothered to clean it up...yukky...:D
     
  6. Smurf

    Smurf Banned
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    Just think of it this way you will earn a tenner for doing only half the work so it sounds a no brainer to me :D
     
  7. abs

    abs Guru
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    Think you'll find customers won't give you the £10 a month for 1 visit less regardless of WFP or not ,you would be better telling them about the change explaining your new WFP will keep there windows cleaner longer.
    But I would introduce a price increase
     
  8. spruce

    spruce Grand Master
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    #8 spruce, May 23, 2015
    Last edited: May 23, 2015
    Hi Paddy,

    The guys down in the southern regions could get away with this a little easier.

    I've have found that the average Northerner doesn't think in the same way. Lets use the £5 as an example. Some might go for your £5 every 2 weeks to £10 every 4 weeks, but I doubt you will get away with it in the majority of times as they will feel you are only going to be doing half the work and charging twice the price. Whilst some may see the cleaning of the frames as a sweetener, it won't take long before its the accepted norm and expected.

    We bought a trad round where the glass only was cleaned and not the frames. According to the previous cleaners they had 2 prices, glass only or glass and frames. 90% wanted the glass only price. They were charging £5 for glass only for a 3 bed semi every 2 weeks.
    We converted the round to wfp as most of the houses were dormers and kept a 2 weekly cycle. Everything was fine for the first couple of months as we exceeded our new customers expectations with clean windows, frames and cills.

    But we then started to get 'leave them this time' as they are still clean rejection. Within a couple of months virtually the whole round was doing this, but they still expected a monthly clean for £5.

    My advice is to continue to clean them every 2 weeks for the first couple of months and then speak to each with a proposal, either 2 weeks at £5 or 4 weeks at £9.00. Stick to your 'guns' politely but expect to loose customers. Some will come back to you, other's won't.

    From personal experience you won't make any money out of the £5 clean every 2 weeks whereas you will doing the same work for £9 every 4 weeks. You will need to get rid of the 2 weekly cleans and grow your round. The running costs of wfp are much more than trad.

    You will then need to look for more work at £9 every 4 weeks as you no longer offer 2 weekly cycles.

    Changing over to wfp isn't just a change of cleaning methods, it will effect your whole business ethos and the way you drive your business forward into the future.
     
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  9. Jake

    Jake Grand Master
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    I just kept prices the same when I switched over, then after a while you could raise prices when custys get used to it!
     
  10. uI changes over 18 month ago after 9/10 years trad
    arthritis in my knee.notified all in writing and told of change over date
    a few wernt happy and moaned,i explained all I could,but found the best solution was to sack them on the spot
    ive took a lot of new work on because I use wfp,surprised me!!!!!!!!
    before you changed over,on ya last clean,wipe all the **** off ya frames,tops and vents esp :(
    pain on first clean rinses
    as for every fortnight,ive never done one.all monthly and two monthly
    as for price goin up,as others as said,give it a year,
    personally some of mine av stayed same for 5 6 year,id rather do a extra house clean at end of day
    hope all advice helps and good bloody luck :) :)
     
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