Hi guys, one of my customers has given me a heads up about a care home who is looking for a window cleaner. i want to put in a quote but the problem is the care home is 3 stories high and as i'm 100% trad, i can only reach to the first floor with my ladders. Would it be unprofessional/stupid to put a quote in saying i can only do the outside of the top floor from the inside? the quote would only be for the communal areas as the flats are done as and when the individual tenant wants them cleaned. Any advice would be appreciated.