Copy Cat Window Cleaner / Window Cleaning War?

Discussion in 'Chit Chat & Introductions' started by joneswindowcleaners.co.uk, Aug 21, 2013.

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  1. The other window cleaner in my village has been cleaning for 23 years. His staff have always looked liked tramps, since have started I have taken 79 houses from him and 5 commercials. He has copied my uniform and now sends out his staff that way. His attitude towards clients has always been dreadful, which has made it easy pickings.

    I found out about the uniforms last Tuesday, today I have picked up my new uniforms which are black and red with hand stitched logos.

    I can fully understand the other chap being unhappy, however to let someone who has been doing it under a year take some of his clients I find amazing. He should have been looking after his clients from day one. I have every telephone number of my clients along with emails / web addresses / I even log some personal info such as birthdays and always pop a card through the door. I think customer satisfaction is 100% of a business and I hope I never get so lapsed as to lose customers hand over fist.
     
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  2. OoO

    OoO Guest

    I like the birthday bit. Nice touch!!
     
  3. Dodger

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    Not all village window cleaners stroll about in uniform with hand stitched logos mate, he probably never needed to before it's not unheard of and that doesn't make him any worse a window cleaner. Sounds like he's upped his game though so rather than knocking him you might be wiser to up yours!
     
  4. nearlyclean

    Supplier

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    Copying is one of the highest forms of flattery. You must be doing something right. As dodger says up you game and keep ahead.
     
  5. Tuffers

    Tuffers Hero
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    You're lucky you've only got one competitor mate.
     
  6. OoO

    OoO Guest

    My signature says it all :)
     
  7. Stroll about with hand stitched logos???? What makes him a bad cleaner his is attitude towards clients. I am a bit confused when you say I need to up my game when I clearly have since day one hence so many clients with out ever buying any work. I will always knock anyone who thinks treating clients in any profession badly is acceptable!!!
     
  8. shazzy692002

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    I don't wear a uniform in my village, my sign written van tells everyone who I am. which is never that far away from he being wfp.lol
     
  9. Posh

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    I don't wear a uniform.
     
  10. Dodger

    Dodger Hero
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    Stroll about with hand stitched logos???? What makes him a bad cleaner his is attitude towards clients. I am a bit confused when you say I need to up my game when I clearly have since day one hence so many clients with out ever buying any work. I will always knock anyone who thinks treating clients in any profession badly is acceptable!!!
    nowhere did you say he treats customers badly just that he in your opinion, and his staff look like tramps. If you're going to knock someone show all the facts. Fair play for getting the work but given the fact that your competitor has upped his game tells me he's serious and has upped his and is no longer a badly dressed window cleaner which in all fairness was the only thing you said against him. I do hope that straightened that out.

    Sent from my XT890 using Tapatalk 4
     
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