Just been to collect money from woman who's daughterasked me to clean her windows last month. Knocked on door and woman who was cpl doors up in garden shoulder 'Yes what do you want!' so I replied I'm window cleaning she shouts back really edgy 'I'm not happy with you' and comes storming down street as she did her husband opened the door. As she got to the gate she shouted at her husband 'YOU GET IN AND SHUT THE DOOR I'LL SORT THIS' so he closed door like good little husband and went in. She then said again 'I'm not happy' To wich I reply 'can you explain to me what your not happy with' She then asks 'do you clean the paint work' 'paint work ? You don't have paint work do you mean frames and sills?' She replied tht was what I meant. So I replied 'yes' and point out thy were all clean and asked so what's the problem. She then started shouting how nobody told her that her windows would be cleaned with a machine and she wasn't happy with it and wasn't paying me and to cancel. I bit my tongue big time as I was ready to lose my temper with her but thought no its waste of time and also waste of time explaining whole wfp thing to her as it wouldn't matter what was said the crazy old hag wouldnt listen.