Customer said can I leave Windows until April!!!!!

Discussion in 'Chit Chat & Introductions' started by Damo, Dec 1, 2015.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. Damo

    Damo Guru
    Member

    Joined:
    Jul 1, 2015
    Messages:
    1,799
    Likes Received:
    694
    #1 Damo, Dec 1, 2015
    Last edited: Dec 1, 2015
    Customer: thanks for the clean today. Can you leave them until April?

    Me: Of course. No problem. See you in April.

    True story.
     
    Advertisement
  2. Markyboy 50

    Member

    Joined:
    Nov 5, 2015
    Messages:
    1,439
    Likes Received:
    475
    Bet u never go back damo
     
  3. High-tower

    High-tower Active Member
    Member

    Joined:
    Nov 24, 2012
    Messages:
    152
    Likes Received:
    38
    Exactly the way it should be... I can't understand people getting their knickers in a twist...
     
  4. daveyboy

    daveyboy Legend
    Moderator

    Joined:
    Jul 10, 2014
    Messages:
    13,024
    Likes Received:
    4,689
    "No problem i will just starve and not feed my kids for a few months":rofl:
     
  5. Markyboy 50

    Member

    Joined:
    Nov 5, 2015
    Messages:
    1,439
    Likes Received:
    475
    And I won't pay my mortgage for a couple of months
     
    • Funny Funny x 2
    • Like Like x 1
    • List
  6. Eviestevie

    Eviestevie Grand Master
    Member

    Joined:
    Jan 17, 2015
    Messages:
    2,071
    Likes Received:
    592
    I'm abit different I would go back specially if a good price,payer
    It's there choice really but I charge a first clean rate plus little extra when I do go back
    If I don't do it somewhere windy in the area will
     
  7. daveyboy

    daveyboy Legend
    Moderator

    Joined:
    Jul 10, 2014
    Messages:
    13,024
    Likes Received:
    4,689
    And they would be welcome to them if it was my round has reliable customers and that's it
    The time saved i would use to get more reliable customers
    After all the joking i do have bills to pay and expect a reliable income
     
    • Like Like x 1
    • Agree Agree x 1
    • List
  8. TolishAPurd

    Member

    Joined:
    Nov 3, 2013
    Messages:
    5,101
    Likes Received:
    2,681
    It all depends on the customer,the situation, and probably the mood I am in. If one person in a street pulls out for the winter, then what if the neighbours finds out and also think thats a great option? I want to reward good regular customers, not encourage fickleness and while all the good folk are paying, that one tight **** isn't. Doesnt sit well with me.

    That said I would probably do the same as you Damo as its probably not worth burning bridges. When the time comes and she makes the call, I can decide if I want to fk her off then or not. It might just come in at a convenient time.
     
    • Like Like x 1
    • Agree Agree x 1
    • List
  9. Eviestevie

    Eviestevie Grand Master
    Member

    Joined:
    Jan 17, 2015
    Messages:
    2,071
    Likes Received:
    592
    I'm not saying my round isn't full???
    What I'm saying is it really not worth taking on back in April and charging first clean
    Not only that if its next to a couple you do is it that hard really
    I also take in to account maybe the customer is genuinely struggling with money specially at this time off year with kids etc
     
  10. TolishAPurd

    Member

    Joined:
    Nov 3, 2013
    Messages:
    5,101
    Likes Received:
    2,681
    I agree with both side of this. Thats the beautyof this game, you can pick and choose depending on how you feel about that particular situation. It doesnt pay to just have a standard response.
     
Advertisement