Customers that have had a bad experience

Discussion in 'Water Fed Pole Cleaning' started by matt clark, Jan 14, 2015.

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  1. matt clark

    matt clark Newcomer
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    On a weekly basis I come across more and more custys that have had a bad experience with wfp. Luckily I have a van mount and also carry my ladders for when traditional is needed but the amount of custys that say "if you use your pole im not interested as my last windy used a pole and never looked clean" I do explain he must of not been using it correct as all my customers are fine with it. Its not just one custy its loads. Does any body else come across many anti wfp custys?
     
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  2. SPCleaning

    SPCleaning Guru
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    Not really. I know of one company that people moan about alot, but they have just got a third van on the road, so can't be that bad. If you give them a choice they will choose the trad way as if feels like they are getting more for their money. I charge extra for tradding exterior glass. One job I at quoted £25, but they wanted trad so pay £40.
     
  3. Smurf

    Smurf Banned
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    I would say either the wfp window cleaners in question are doing a shite job or the customers in question don't like their windows left wet etc.

    It is up to you what work you take on and what methods you use but myself I will not be dictated to what method I use.
     
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  4. Eclipse

    Eclipse Well-Known Member
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    Wfp works as long as the user knows what they're doing, I've yet to find a window that won't clean with the pole.
     
  5. mark

    mark Forum Addict
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    my mate who cleans trad sold £300 worth of work to some wfp window cleaners by me.the problem was 1:the custies preferred trad & 2:they didn't introduce themselves,didnt clean the frames etc on the first clean,so they did a **** job.they thought they could make a fast turn over without putting the hard work in.this is what gives wfp a bad name.they lost virtualy every custy.
     
  6. Tuffers

    Tuffers Hero
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    I've picked up a job off a tradder today, the woman's main thing was that she wanted the frames cleaned. She was well chuffed when I finished and said she was going to tell all her friends on farce book about how good WFP is over trad :)
     
  7. Mwwindowcleaning

    Mwwindowcleaning Active Member
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    If the cunty think that they are getting more for their buck with a squeeze then they are mad. Wfp cleans the frames everytime and the windows stay cleaner for longer. It's a no brainer really.
     
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  8. Mwwindowcleaning

    Mwwindowcleaning Active Member
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    Oops. Meant custy. Sorry gav
     
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  9. Diwrnach

    Diwrnach Grand Master
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    I have had this exact same thing.
     
  10. Tuffers

    Tuffers Hero
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    PMPL :laugh:
     
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